What qualities do hotel waiters need?

1，gfd。 Hotel attendants belong to the service industry and need a good appearance to treat customers. The most basic requirement is to wear a uniform and make up lightly. Of course, the makeup should not be too thick, otherwise it will affect the impression. Then one more thing is to pay attention to standing posture, show a professional attitude, and always pay attention to your posture when walking, giving customers a beautiful feeling.

2. Proactive and polite. Politeness is a very important thing in the work process. In the process of communication, we should use all polite language to make customers feel warm and concerned. And this kind of care is best provided by the waiter. You can't wait for the customer to call you before serving. Instead, you should pay attention to the customer's needs and help him solve the problems at that time before he makes a request, which can greatly increase the customer's goodwill towards the employees and even the whole hotel.

3. Calm and responsible. As service personnel, we should do our psychological work well and keep calm no matter what happens. After all, if the service staff is flustered, the guests will feel even worse. And keep a responsible attitude towards work, even if there are not many guests, don't relax, let alone chat with other people or play with mobile phones, and ensure that you can devote yourself to work all the time.