What rumors are widely circulated in your industry? What is the truth about the industry?

I am engaged in the e-commerce clothing industry. I have been in the industry for five or six years now. I can’t say that I have 100% understanding of this industry, but I still understand it better than an outsider. Many, I have heard a lot of rumors about this industry. Let’s talk about 5 rumors widely circulated by the outside world and the truth~? Rumor 1: Cheap clothes are all foreign garbage?

NO! It is not ruled out that some cheap clothes are foreign junk, but most cheap clothes are actually "tail goods". The so-called tail goods are the inventory accumulated by factories or sellers, or clearance during the season. If they cannot be sold, they can only be cleared away at a low price. Those who specialize in collecting these clothes are better than having them smashed into their own hands, right?

Therefore, the price of these last-minute goods is very cheap. A piece of clothing may cost more than ten yuan, and it usually sells for forty or fifty yuan. The clearance goods only cost four or five yuan a piece. Does anyone say it is not a loss? It’s a loss, but those with good sales have already made their money back! In other words, you have already made money when it was easy to sell, so you don't care about this.

Others recycle them and then resell them to people who run live broadcast rooms, or use them to set up roadside stalls and sell them for more than ten or twenty yuan a piece. Some people think that they are very cheap and are just foreign garbage. Actually no! ?Rumor 2: Customer service has great power and the job is very leisurely?

Is this the biggest misunderstanding about customer service? Customer service really has no rights. Even if there is a problem with the product, you have to apply to the store manager or boss to negotiate for compensation. For minor problems, the compensation is usually a few yuan. If the amount exceeds this amount, you will have to report it and apply for it. It is really not the case that the customer service can give you as much as you want!

Also, many people think that customer service work is very leisurely, just sitting in front of the computer and typing on the keyboard to reply to messages. Well, I thought the same way before I became customer service, but then I did it After customer service... I'm always on the verge of going berserk! Perhaps only peers can understand this feeling, what a painful realization...

Before going to work: Today I will treat every customer with gentleness and patience.

After work:? (death smile)

Especially after-sales customer service, you can really meet all kinds of weird buyers. It is normal to come to customer service if there is a problem with the product. , it’s okay to communicate well. Some people feel that they are the master after spending money! All kinds of condescending people, and sometimes even personal attacks, I could only reply with a "?", and then silently told myself to endure it. At first, I would not be able to sleep because of being picked on. The annoying thing is that if someone makes trouble that day, there will always be trouble. To two or three, otherwise there will be no one to find fault after a while, which is really annoying, so now I am very, very tired of being a customer service person, and would rather go to the warehouse to pack. ?Rumor 3: The anchor’s salary is very high?

It is not ruled out that the salary of some outstanding anchors is indeed very high, but the average salary of most small anchors is around 6-7k. It is really not as high as everyone imagines, with a monthly income of tens of thousands a month. Anchors just work for others, and their salary is usually a commission from the basic salary. Most basic salaries are about 3,000-4,000, and the commission is 1 point, that is, the commission is only 1 yuan for every 100 yuan in transaction volume. Note that this transaction amount is for purchases. After confirming receipt of the goods! Returns or orders will not be counted.

And it’s really hard for anchors. Once they get to work, they have to start talking about products without stopping. This job is not something that ordinary people can do, so don’t bring a filter. Look in the mirror. ?Rumor 4: Dark underwear can easily cause cancer?

There has always been a saying on the Internet that wearing dark underwear has a much higher chance of getting breast cancer than wearing light-colored underwear. The reason is because dark underwear uses more dyes? This is really off the mark.

Currently there is no data to prove that breast cancer is caused by wearing dark underwear frequently. Underwear is women’s intimate clothing. Make sure it is clean during the cleaning, drying and storage process, and the storage method is appropriate. It doesn’t matter what color underwear you wear. However, it is inevitable that some unscrupulous businesses will use inferior fabrics and rough workmanship, so you must carefully consider when choosing underwear.

?Rumor 5: Clothes fading means they are of poor quality?

Many people buy dark-colored clothes and take them home to be washed and find that the color has faded. The first thing they feel is that there is something wrong with the quality of the clothes, and they immediately want to contact customer service to return them. In fact, the color fading of clothes is related to the fabric, color fastness and detergent. You should not have preconceived ideas. Generally, natural fiber fabrics are more likely to fade, such as cotton, linen, silk and wool, and chemical fiber materials such as nylon, Polyester is not easy to fade.

Color fastness is related to the nature of the dye and the printing and dyeing technology. The dye is not closely combined with the fabric. Depending on its use process and environment, it will be affected by various external effects such as light, washing, ironing, sweat stains, friction, etc., thus Color comes off. Clothes fabrics generally have high requirements for wash fastness. If the water fastness is low, the clothes will fade more seriously after washing.

Dark clothes, especially black and red colors, are most likely to fade, so it is best to wash them separately from other clothes for the first time and soak them in salt water for 1 hour to fix the color and reduce the phenomenon of fading.

So don’t blindly listen to some rumors. It’s best to be more careful when buying things and choose stores with good reputation and high reviews. Now that the Internet information is so developed, a rumor may be spread in minutes. Once the rumor has spread, it will take countless time to explain it to refute it, so if you don’t believe the rumor, don’t spread it!