Traditional Culture Encyclopedia - Hotel reservation - What does C mean in the hotel system?

What does C mean in the hotel system?

C in the hotel is short for check out, which means check out.

The full name of CRS (Central Reservation System) in Chinese is Central Reservation System. The main module is to support booking, that is, to support the overall booking process from hotel inquiry to order: commodity center &; Price planning center, that is, the cancellation of price reservation, the configuration of price inventory and other rules and the association with specific hotel room types, the single price of a room type under a hotel is called a commodity: channel management, that is, the docking of direct sales channels. Hotels can complete multi-channel docking through this system to facilitate the management of price inventory and orders. Speaking of orders, the last major module is the order center. Others are some commonly used modules in the background system.

PMS (Property Management System) is the property management system, which is simply the system used by the hotel front desk/manager. It mainly supports a series of processes of hotel front desk reservation, including room type, room quantity, room state management, retail price/single store price management, accounting treatment, etc.

CMS (Content Management System) is a content management system. Usually, it is mainly a system that manages the basic information of hotels and hotel rooms. Such as hotel business circle, address, service facilities, pictures.

Specifically, there is usually some coupling between these systems. Generally speaking, the ordering process is from C-end to PMS through CRS. If there is a separate CMS system, improve the basic information in the CMS system, and then push it directly to the C terminal for display.

SPM marketing system is also very common in hotel systems. CRM membership system, RMS revenue management system, etc. These systems can understand their functions by looking at their names, so they don't boast.