Traditional Culture Encyclopedia - Hotel reservation - The job content of a hotel waiter
The job content of a hotel waiter
1, neatly dressed, full of energy, attending regular meetings, and commuting on time.
2. Be responsible for the cleaning and hygiene of the responsible area and make preparations before meals.
3. Strictly implement operating rules, service procedures and hygiene requirements, and strive to improve service quality and work quality.
4, familiar with the service process, service skills and catering professional knowledge, familiar with the correct use of various utensils, to ensure the cleanliness of tableware and utensils used.
5. Be familiar with all kinds of dishes in this restaurant and memorize all the contents in the menu, including dishes, prices, raw materials, cooking methods, taste characteristics and service methods.
6. Complete the reception work in a cooperative and polite way. When you go to work, you should control your emotions, keep a good attitude and concentrate, and don't do anything unrelated to your work.
7. Attend all training once a week or as stipulated by the restaurant.
8. Have a strong sense of responsibility and the ability to handle things independently.
9. It is not illegal to strictly abide by the rules and regulations of the hotel.
10, do a good job of sending and receiving linen, taking stock, dispatching and supplementing, and correctly use and keep working vehicles, cleaning tools, communication tools and guest supplies. Meet the needs of guests in time, and report beyond the scope of authority in time. Clean the corridor according to the specification, and clean the room according to the procedure.
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