What does "sop" mean in the hotel industry?

Hotel SOP is the capitalization of the first letter in the three words of standard operating procedures, that is, the standard operating procedures to quantify the details of industry services.

Hotel SOP mainly refers to the standardization of hotel software, which is more difficult to establish, especially to maintain.

Hotel SOP is mainly divided into three stages: the formulation of hotel service standards, the implementation of hotel service standards and the maintenance of hotel service standards.

The establishment of standards is to describe the process and standards in a standardized language, and the standards should be in line with international standards. Then, employees should implement the established standards in their work, and constantly improve and optimize the standards according to customers' opinions and industry trends.