The difference between pnp and sop in hotel department

The difference between hotel pnp and sop is as follows:

PnP mainly refers to job responsibilities and job descriptions.

For example, the administrative office integrated management system;

Responsibilities of office staff:

1. Fully lead the work of the office and specifically preside over administrative affairs.

2. Convene the weekly meeting of the company's office and formulate.

SOP refers to describing the steps taken to complete a task and the standards achieved, and giving you a sample for reference.

PnP is a document biased towards policies and systems, and SOP is a specific operating procedure.

Both are hotel management terms, pnp: abbreviation of English policy and processes, which means policy and process. A similar expression is SOP, the abbreviation of standard operating procedure, which is a standard working procedure. Generally speaking, in the department work manual of international brand hotels, the orientation training of new employees can be contacted.

Sop introduction:

Standard operating procedure (standard operation? SOP describes the standard operation steps and requirements of an event in a unified format to guide and standardize daily work.

The essence of standard operating procedures is to quantify details. In more popular terms, it is to refine and quantify the key control points in a program.

Hotel Sop refers to the steps and standards that describe the completion of a task.

Sop content:

Standard operating procedure (standard operation? Procedure (SOP) is an internal procedure, which aims to perform complex daily affairs within limited time and resources.

From the management point of view, the standardized operation process can shorten the unfamiliar and complicated learning time of newcomers, and mistakes and negligence can be avoided as long as they follow the steps. The reasons for establishing standard operating procedures are usually as follows: standard operating procedures can save time because time is precious.

Standard operating procedures can save the waste of resources, because resources are scarce, and standard operating procedures can achieve stability, because stability is the main driving force for organizations to continue to exist.

The above contents refer to Baidu Encyclopedia-SOP.