What is the work content of the hotel?

Hotel posts mainly include receptionist, switchboard operator, business center attendant, doorman, human resources manager, personnel supervisor, wage insurance supervisor, training director, director of quality control department, floor day shift supervisor, shift foreman, foreman, general manager, deputy general manager, assistant to general manager, department directors, department managers, supervisors and chefs.

A hotel is a commercial organization that provides safety, comfort and short-term rest or sleeping space for users. The hotel industry belongs to the service industry, which mainly sells intangible services, not tangible products.

hotel job description

1. Be fully responsible for the operation and management of the hotel and be responsible to the chairman or president.

2. Be responsible for establishing the management policy, development direction and organization of the hotel, perfecting the long-term planning and annual business plan of the hotel, and directing the implementation.

3. Be responsible for establishing and improving the internal organizational system, operation mechanism and various rules and regulations of the hotel. Coordinate the relationship between departments; To examine and approve requests and reports from various departments.

4. Be responsible for studying and mastering market changes and their development trends, formulating the price system, putting forward phased work priorities in a timely manner, and organizing their implementation.

5. Decide on the organizational structure and staffing of the hotel, determine the responsibilities of each department, appoint and remove middle-level managers and examine the hotel's human resources development plan.

6. examine and approve the internal financial system and distribution plan of the hotel, examine and approve the budget, final accounts, renovation and investment plan of the hotel, and examine and sign important contracts of the hotel.

7. examine and approve the hotel's marketing plan and constantly explore the market.

8. examine and approve the hotel training plan, and improve the quality and service quality of employees in various departments such as waiters.

9. Create a good hotel image and maintain a good relationship with people from all walks of life.

1. Be responsible for the reception of important guests at the front desk.

11, mobilize the staff to work together to do a good job in democratic management; Care about the life and welfare of employees, constantly improve their working conditions, and do a good job in building corporate culture and spiritual civilization.

12. preside over the weekly manager meeting and general manager office meeting of the hotel.

13. report to the chairman of the board of directors on a regular basis and conscientiously implement the resolutions of the chairman.