What does a room attendant do?

Room attendant mainly refers to the service personnel who provide cleaning services for the rooms of hotels or hotels and help the guests live.

Its main tasks include: cleaning and checking guest rooms, replenishing supplies, providing services for guests, using and maintaining cleaning supplies, checking guests' belongings and valuables in guest rooms, and ensuring the safety of work areas.

The position of room attendant is very demanding and requires barrier-free communication in English. While providing services for the guests, it is also necessary to introduce various snacks, coffee, drinks, shore sightseeing services and other related consumer products to the guests in the responsible area.

The basic salary and tip will be higher, and the corresponding requirements are also the most stringent. Students with poor English and no relevant work experience are advised not to choose.

Extended data

Work steps:

1, handover of two shifts, handover according to handover procedures, handover contents, patient rounds, complaints from articles, facilities and guests in rooms and public rooms, hygiene, engineering and safety issues. Rectification matters.

2, check the equipment and facilities, report the engineering problems.

3. Clean up the sanitation of rooms and public areas in this area.

4. Take turns to eat, each class is 30 minutes, pay attention to eating discipline, and put an end to waste.

5. Clean up the sanitation of rooms and public areas in this area.

6. Stand, greet guests, smile and use uniform service terms.

7, fill in the shift book, ready to handover.

8, two shifts handover, handover according to the requirements of succession.

9, regular meeting after work, roll call, summarize the work on duty, collective and orderly leave the business area.

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