Which is better, Ctrip five-star hotel or Wuzuan hotel?

Generally speaking, Ctrip's five-star hotel has a slight advantage over Wuzuan Hotel. The following is a comparison between the two from different aspects:

1. Certification body: Five-star hotels are certified by the National Tourism Administration, while Wuzuan hotels are certified by the national hotel and restaurant rating agencies.

2. Basic criteria: The evaluation of five-star hotels mainly considers building equipment, hotel scale, service quality and management level. The rating of Wuzuan Hotel is classified according to eight aspects: architectural features, equipment and facilities, food quality, service ability, management level, food safety, technology and environmental sanitation.

3. Facilities and services: The hardware facilities of Wuzuan Hotel are relatively high-end, but the facilities of five-star hotels are more luxurious, especially in public areas. In terms of service, the waiter training of Wuzuan Hotel is more formal and the service quality is higher, but the service of five-star hotels is more professional and the ability to control the details is stronger, which meets the customization needs of high-end customers.

To sum up, Ctrip five-star hotels have more advantages in brand recognition, customer satisfaction, commercial operation and other soft power, and their facilities and services are more luxurious and professional. However, Wuzuan Hotel also has its own characteristics, and the specific choice needs to be judged according to personal needs and tastes.