Traditional Culture Encyclopedia - Hotel reservation - How to deal with the fall of hotel bathroom guests?
How to deal with the fall of hotel bathroom guests?
Legal analysis: if a consumer falls in the hotel bathroom, the hotel should be liable for compensation. According to the relevant laws and regulations of our country, when consumers receive services, operators have the obligation to ensure safety within a reasonable range. If the failure to fulfill this obligation causes personal and property damage to consumers, the business operator shall be liable for compensation. The compensation scope of the hotel should include: medical expenses, nursing expenses during treatment, reduced income due to missed work, transportation expenses, nutrition expenses and hospital food subsidies. Disabled, should also pay self-help fees, living allowances, disability compensation and the necessary living expenses of the dependents.
Legal basis: Article 11 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests. Consumers who suffer personal or property damage due to purchasing or using commodities or receiving services shall have the right to compensation according to law.
Article 41 If a consumer's legitimate rights and interests are damaged when purchasing or using commodities or receiving services, and the original enterprise is divided or merged, he may claim compensation from the enterprise that undertakes his rights and obligations after the change.
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