The difference between Haidilao lobby manager and shop assistant manager

Different responsibilities lead to different promotion directions.

1. Different responsibilities: the lobby manager is a middle-level manager of a hotel or restaurant. Entrusted by the general manager, he handles the complaints of guests about all the facilities, personnel and services of the hotel and restaurant instead of the general manager, supervises the operation of various departments, coordinates the relationship between various departments, and ensures that the hotel and restaurant provide quality services to customers in a normal order. However, the assistant manager of the store has no fixed job content in his daily work. Where there is a shortage of people, transfer to where. There are towels, toilets, waiters, sweeping the floor, delivering vegetables, etc. Basic work needs to be mastered.

2. The promotion direction is different: the assistant manager's promotion direction is the backup lobby, lobby, and finally the manager. The lobby manager is already a middle-level manager, ranking above the supervisor, below the assistant to the general manager or the director of the general manager's office, and finally developed into a senior management.