How to apologize to the guests for the broken glass door in the hotel room?

1. First of all, apologize immediately, because the longer the time goes on, the harder it is to say it, and sometimes even regret it.

Secondly, I found that the glass door of the hotel room was broken, so I need to say sorry to the other party immediately. This is the best time to apologize.

Finally, when apologizing, you should take the initiative to bear the responsibility for the mistake and explain the reasons for the mistake.