Traditional Culture Encyclopedia - Hotel reservation - What should I do if I call the hotel landline from outside?
What should I do if I call the hotel landline from outside?
1. Confirm the phone source: When receiving an unknown phone call, first confirm the phone source. If the phone number is displayed as the landline number of the hotel, it is likely to be the phone number of the hotel staff or other guests.
2. Hang up the phone: If you can't confirm the source of the phone, you can choose to hang up and ignore it.
3. Transfer to the front desk: If the call comes from the hotel front desk or other relevant departments, you can choose to transfer the call to the front desk or relevant departments and let them handle it.
4. Refuse to answer: If you don't want to answer the phone with a strange number, you can set your mobile phone to prohibit calls outside the phone book, or hang up the phone directly.
5. Complaint: If you receive harassing calls or have other bad experiences, you can complain to the hotel management and put forward suggestions for improvement.
In short, when dealing with unknown calls from hotels, we should first keep calm, and then choose the appropriate handling method according to the situation. If you are not sure, you can consult the hotel staff or relevant departments to get better help.
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