Difference between Hanting Duty Manager and Senior Duty Manager

The difference between Hanting Duty Manager and Senior Duty Manager is as follows:

1. The duty of Hanting Duty Manager is to ensure that the hotel is managed according to Hanting standards, to ensure customer satisfaction, and to analyze problems related to customer complaints.

2. The senior manager on duty is responsible for professional guidance, supervision and coordination of financial, administrative, maintenance and sales activities. The Senior Duty Manager is also responsible for supervising employees to ensure customer satisfaction and hotel performance.