Traditional Culture Encyclopedia - Hotel reservation - What are the hotel terms?
What are the hotel terms?
Guest History: It means guest history archives.
Sleep Out: "Outside accommodation", referred to as "outside accommodation".
Walk-in: Refers to guests who come to check in without making a reservation in advance, referred to as "individual guests without reservation".
Commercial Rate: Business rate refers to the hotel signing contracts with some companies to give them preferential room prices.
Upgrade: It means lowering the price of high-priced rooms.
Average Room Rate: Average room rate. Calculation method: Total room revenue divided by total number of rooms.
Guaranteed Booking: Guaranteed booking. It means that guests ensure the hotel's due income by using methods such as entering into contracts.
DND: The abbreviation of Do Not Disturb, Do Not Disturb, a sign displayed by guests to avoid outside disturbance.
Package: refers to package service. It means that the hotel combines several items into a whole and sells them to guests in one go.
Message: Message service, it is a service for hotels to help guests deliver oral messages.
Settlement: Pay or clear accounts. Pay off the credit owed to the hotel or sign the report.
Room Status: Room status.
Check In: ??refers to the process of checking in when guests check into the hotel.
Preregistration: Pre-registration. Before the guest arrives, help the guest fill out the registration form based on the guest's historical information.
Master Folio: Master Account.
Confirmed reservation: confirmed reservation. It refers to the hotel's response to the guest's reservation request.
Advanced Deposit: advance deposit. Refers to the deposit paid by the guest when booking a room.
Up Selling: Promote higher priced rooms based on guest characteristics.
Check Out: It means that guests go through the checkout and departure procedures.
Executive Floor: Executive floor The hotel divides the guest rooms on one or several floors relatively to receive senior business executives. These floors are called executive floors.
Rooming List: Group list, which is used for room allocation during travel group booking and check-in.
House Credit Limit: refers to the credit limit. Refers to the maximum amount a hotel allows guests to spend on credit within the hotel.
Night Audit: means night audit, mainly responsible for reviewing whether the business income statements, documents, and guest rents of each business location are correct.
Package: refers to package service. It means that the hotel combines several items into a whole and sells them to guests in one go.
IDD: The abbreviation of International Direct Dial, which means direct international long distance call.
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