Traditional Culture Encyclopedia - Hotel reservation - What are the hotel terms?

What are the hotel terms?

Guest History: It means guest history archives.

Sleep Out: "Outside accommodation", referred to as "outside accommodation".

Walk-in: Refers to guests who come to check in without making a reservation in advance, referred to as "individual guests without reservation".

Commercial Rate: Business rate refers to the hotel signing contracts with some companies to give them preferential room prices.

Upgrade: It means lowering the price of high-priced rooms.

Average Room Rate: Average room rate. Calculation method: Total room revenue divided by total number of rooms.

Guaranteed Booking: Guaranteed booking. It means that guests ensure the hotel's due income by using methods such as entering into contracts.

DND: The abbreviation of Do Not Disturb, Do Not Disturb, a sign displayed by guests to avoid outside disturbance.

Package: refers to package service. It means that the hotel combines several items into a whole and sells them to guests in one go.

Message: Message service, it is a service for hotels to help guests deliver oral messages.

Settlement: Pay or clear accounts. Pay off the credit owed to the hotel or sign the report.

Room Status: Room status.

Check In: ??refers to the process of checking in when guests check into the hotel.

Preregistration: Pre-registration. Before the guest arrives, help the guest fill out the registration form based on the guest's historical information.

Master Folio: Master Account.

Confirmed reservation: confirmed reservation. It refers to the hotel's response to the guest's reservation request.

Advanced Deposit: advance deposit. Refers to the deposit paid by the guest when booking a room.

Up Selling: Promote higher priced rooms based on guest characteristics.

Check Out: It means that guests go through the checkout and departure procedures.

Executive Floor: Executive floor The hotel divides the guest rooms on one or several floors relatively to receive senior business executives. These floors are called executive floors.

Rooming List: Group list, which is used for room allocation during travel group booking and check-in.

House Credit Limit: refers to the credit limit. Refers to the maximum amount a hotel allows guests to spend on credit within the hotel.

Night Audit: means night audit, mainly responsible for reviewing whether the business income statements, documents, and guest rents of each business location are correct.

Package: refers to package service. It means that the hotel combines several items into a whole and sells them to guests in one go.

IDD: The abbreviation of International Direct Dial, which means direct international long distance call.