How can others in the backstage of Meituan Hotel associate a bad review with the guests?

If you want to contact residents, you can try the following methods:

1. Check the guest registration information in the backstage of Meituan Hotel. If you provide personal information and contact information when you check in, you can contact them by phone or email.

2. Try to contact through the customer service platform of Meituan. On Meituan's customer service platform, you can leave messages for residents, feedback and answer their questions in time, so as to gain their understanding and recognition.

3. If the residents are involved in product quality problems during their stay, you can take the initiative to contact Meituan customer service, provide corresponding compensation measures, and abide by preferential policies in order to satisfy customers.

4. When contacting customers, we should pay attention to the service concept of Meituan and give customers some discounts when necessary to show our gratitude.

5. If the above methods can't reach residents, consider initiating communication with customers on social media. For example, release news in Weibo, Meituan comment area and other places, collect customers' opinions, and understand their real needs for Meituan services, so as to correct and improve them in time.

Please note that the above methods are for reference only, and the specific operation needs to be adjusted according to the actual situation. At the same time, in order to protect the privacy and rights of customers, you should abide by relevant laws, regulations and platform regulations when contacting customers.