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Catering operation job responsibilities

15 articles on job responsibilities in catering operations

As society continues to progress, various job responsibilities appear frequently. Job responsibilities can clarify what each person's job responsibilities are and what they should undertake. work, what responsibilities they have, how to do it better, what not to do, etc. So how should job responsibilities be formulated so that they can play their greatest role? The following are the job responsibilities of catering operations that I have compiled. Welcome to read and collect them.

Catering Operation Job Responsibilities 1

1. Supervise, manage and implement training for restaurant front-end employees to ensure that employees have good service skills and work attitudes;

2. Assist the operations director to complete the establishment of the specialty restaurant operation system and the formulation of various rules and regulations;

3. Implement and track the implementation of the restaurant operation system, train employees, and evaluate the results of the implementation;

4. Timely discover, coach and supervise the problems existing in the restaurant, determine improvement methods and track progress;

5. Coach the restaurant to analyze its strengths and weaknesses, and assist in formulating short-term, medium-term and long-term plans for the restaurant. Long-term goals and follow-up implementation;

6. Reasonably handle various emergencies.

7. Assist in completing various operation and management indicators of the restaurant in charge;

8. Conduct on-site supervision during business hours and direct the operating standards of various front-end departments to ensure the normal operation of the restaurant , timely discover problems that arise during the service process, and provide communication guidance after the meal; Catering operation job responsibilities 2

Responsibility description:

1. Be fully responsible for all operations and management of the company, according to the company Organize the preparation and implementation of marketing plans based on the short-term and long-term goals of each regional direct-operated branch, combined with the company's financial budget.

2. Organize and formulate annual, quarterly and seasonal marketing plans for each direct-operated branch, and organize implementation plans and budgets for important public relations marketing and brand promotion activities to be submitted to the general manager for approval.

3. Plan marketing and publicity activities according to the company’s requirements and in conjunction with the local market, and conduct personalized marketing for each directly-operated branch to promote the company’s philosophy locally and establish the company’s image.

4. Organize the preparation of marketing effect analysis reports and report to the company chairman.

5. Host marketing dynamic analysis meetings every week, propose improvement plans and implementation based on the business conditions of the company's directly-operated branches and market competition and development; formulate the next marketing plan, and submit the adjustment plan to the general manager for approval .

6. Develop reasonable online and offline overall operation promotion and marketing planning plans according to the company's plan, and build the company's overall online and offline operation system.

7. Collect, analyze and summarize market information, and plan and carry out various promotional activities based on the development trends of cultural industry and e-commerce.

8. Based on the company’s development direction and business philosophy, formulate overall operating strategies and plans, and lead the operations team to complete various indicators and tasks assigned by the company (including revenue, profit, inventory turnover, membership development, membership activity, etc.) to ensure that the business goals of most stores and e-commerce platforms are achieved.

9. Be fully responsible for the front office and kitchen management of each regional store; and formulate corresponding operation management systems.

10. Maintain the company's standardization system, implement a unified system, publish and improve the company's various standard operating manuals, and organize supervision and guidance on various standards for branches in the region.

11. Organize and study the preparation of relevant departments of the company, review the standard manuals for branch operations, and manage them uniformly in accordance with the requirements of the standardization system; organize and supervise the implementation of the standard operating manuals according to the requirements of the company's various operating manuals Improve; inspect the implementation of various operating procedures and standards of each store operating department in the area, provide timely consultation, and collect feedback information.

12. Responsible for the specific performance management of the operating departments under each branch to ensure that the company’s interests are not lost.

13. Review and approve the work plan of each branch manager, supervise, guide and train each branch manager; conduct more than two hours of training on management knowledge and professional knowledge to subordinate department heads every week; Review and approve the personal work summaries of subordinate department heads and provide guidance. Actively assist the general manager in the selection and appointment of subordinate department managers.

14. Organize and report rectification opinions on problems in each branch, issue rectification opinions to branches and supervise implementation.

15. Organize the preparation of summary analysis reports on business activities and participate in the company’s monthly business activity summary meeting.

16. Assist the Development Department in receiving and maintaining daily relationships with government departments, partners, media, and major customers.

Job requirements:

1. More than 10 years of catering experience, more than 4 years of management experience in the same position, proficient in the construction of chain operation management systems, and understanding of investment promotion;

2. Have experience in new store development, and have certain experience in site selection, decoration, and staff training;

3. Have strong leadership skills and talents in team management, and have strong public relations, Organization, communication and coordination, planning and execution skills;

4. Have a high degree of professionalism and sense of responsibility, and have an awareness of the overall situation.

5. Priority will be given to well-known chain catering companies

6. Under 40 years old, accept the responsibilities description of the entrepreneurial platform:

1. Be fully responsible for all operations and management of the company Work, according to the company's short-term and long-term goals for each regional direct-operated branch, combined with the company's financial budget, organize the preparation and implementation of marketing planning plans.

4. Organize the preparation of marketing effect analysis reports and report to the company chairman.

6. Develop reasonable online and offline overall operation promotion and marketing planning plans according to the company's plan, and build the company's overall online and offline operation system.

7. Collect, analyze and summarize market information, and plan and carry out various promotional activities based on the development trends of cultural industry and e-commerce.

9. Be fully responsible for the front office and kitchen management of each regional store; and formulate corresponding operation management systems.

12. Responsible for the specific performance management of the operating departments of each branch to ensure that the company's interests are not lost.

14. Organize and report rectification opinions on problems in each branch, issue rectification opinions to branches and supervise implementation.

15. Organize the preparation of summary analysis reports on business activities and participate in the company’s monthly business activity summary meeting.

16. Assist the Development Department in receiving and maintaining daily relationships with government departments, partners, media, and major customers.

Job requirements:

2. Have experience in new store development, and have certain experience in site selection, decoration, and staff training;

3. Have strong leadership skills and talents in team management, and have strong public relations, Organization, communication and coordination, planning and execution skills;

4. Have a high degree of professionalism and sense of responsibility, and have an awareness of the overall situation.

5. Priority will be given to well-known chain catering companies

6. Under 40 years old, accept responsibility for the catering operation position of the entrepreneurial platform 3

Responsibility description:

1. Be fully responsible for the company’s daily operations and management;

2. Earnestly implement the company’s resolutions and regularly report the company’s operations and management to the general manager and chairman of the board;

3. In accordance with the company's annual target management requirements, be responsible for formulating the company's operation and management plans and programs, and organizing their implementation;

4. Establish and improve the company's operation management system, and formulate efficient work processes and streamlined operations. Organization;

5. Responsible for the establishment of the company's operation management team and the training, selection and appointment of echelon talents, and forming an excellent management team so that they have good market competitive advantages;

6. Plan and formulate the company's overall marketing plan based on market conditions and the company's actual situation, and organize its implementation;

7. Organize and establish and improve various rules and regulations for the company's operation and management to ensure that the company's operation and management are effective

8. Formulate the strategic development plan for the group’s catering business and submit it to the company chairman for approval before organizing its implementation;

9. Responsible for convening monthly operations meetings and reporting to the company’s operations and management in a timely manner situation, arrange and inspect monthly work progress, and study and solve related operation and management problems.

Job requirements:

1. Have more than 5 years of store manager management experience, more than 3 years of practical work experience in the position of operations manager of the operations department (marketing department) of a large chain catering enterprise, and Achieve remarkable achievements (case description);

2. Bachelor degree or above. Graduated from a full-time major in catering and hotel management or business administration. Those with rich industry experience may relax the academic requirements appropriately;

3. Be familiar with the operating models of fast food, snacks, simple Chinese meals and casual dining, and be able to independently and systematically complete the construction of various operating systems and the implementation of annual marketing plans;

4. Have successful work experience in brand planning, brand building, brand promotion, and brand operation;

5. Familiar with Internet operations, and very familiar with online and offline operations , be able to successfully create Internet celebrity products or Internet celebrity stores;

6. Understand industry development trends, be able to accurately grasp industry trends, and formulate appropriate corporate brand operation strategies in a timely manner;

7. Extremely Strong overall coordination ability. Strong organizational skills, good at building teams, and able to effectively mobilize team atmosphere;

8. Proficient in operating various office software and strong data analysis capabilities. Catering Operation Job Responsibilities 4

1. Assist the operations manager to inspect, evaluate, and provide guidance on the operation status of each franchise store in Shanghai; confirm the operation level of each store through audits, and it is the operations department that evaluates the franchise stores important basis;

2. Carry out inspection and evaluation of franchise stores in accordance with the supervision work standards;

3. Analyze and evaluate the problems found, and provide guidance to the stores;

4. Coordinate and organize various supervision store inspection plans, and implement key tasks of monthly, quarterly and annual audits.

Job requirements:

1. More than 3 years of working experience as a regional manager, operations supervisor or above in the catering industry;

2. Able to conduct training independently and assessment implementation, with supervisory insights on chain store management;

3. College degree or above, strong ability to withstand pressure, good affinity, and good overall quality;

4. Excellent Ability to build, manage, motivate, and train teams, and be able to establish and improve the standardized operating system of the restaurant department;

5. Obey the arrangements of superior leaders and be able to provide corresponding solutions. Catering Operation Job Responsibilities 5

1. Based on the company’s annual plan and the department’s annual work focus, prepare and break down the supervision plan for each stage;

2. Be familiar with the company’s operational workflow and assist the operations manager Develop various business plans, service specifications, and work procedures;

3. Responsible for implementing the decisions and operation plans of the Operations Department, and supervising and assessing various training plans issued by the Operations Department;

4. Supervise the implementation of operating standards of stores in the jurisdiction, promote and implement the company's systems and daily work, and achieve the company's various indicators;

5. Supervise the operation of stores in the jurisdiction Operations, personnel, and achievement of KPIs;

6. Responsible for the arrangement of operation meetings of the company's stores and group activities of the operations department;

7. Strictly implement the company's rules and regulations , Complete other matters assigned by department leaders. Catering Operation Job Responsibilities 6

Job Responsibilities:

1. Assist superiors to complete various operation plans for the company's direct and franchised stores;

2. Supervise various departments Supervise the implementation of annual, quarterly and monthly work plans;

3. Based on the tracking of regional store operation data, guide and assist stores to adjust operating strategies and improve store operation capabilities;

4. Complete market analysis of each brand data, conduct preliminary market research and analysis of franchise stores, and complete site selection plans;

5. Maintain good communication and collaboration with relevant departments of the company.

Qualifications:

1. College degree or above, more than three years of experience in restaurant chain operation management;

2. Have strong planning and data analysis capabilities ;

3. Have good communication skills, planning skills, execution skills, leadership skills, and judgment skills. Catering Operation Job Responsibilities 7

1. Responsible for the restaurant manager, implement the work according to the restaurant manager’s monthly work plan, and assist the restaurant manager in continuous improvement in daily work.

2. Supervise the service quality of employees in this team and complete customer service with high quality and efficiency.

3. Solve the problems raised by guests in a timely manner and handle guest complaints appropriately, and establish a good relationship with guests.

4. Responsible for the business training of employees in this team, regularly exchange ideas with employees, and maximize the enthusiasm of employees in this team.

5. Strictly manage the restaurant equipment, materials, utensils, etc. in this shift, ensure that the property is consistent, maintain the integrity rate, and keep good shift records. Catering Operation Job Responsibilities 8

Job Responsibilities:

1. According to the company’s strategic goals, formulate an overall operation plan and achieve operational goals;

2. Achieve catering Comprehensive chain expansion of the brand, in the process of chain cooperation and commercialization, introduce the brand concept and brand spirit, and increase the brand's visibility and reputation;

3. Responsible for building and developing the company's offline operations team, Organize and carry out staff training;

4. Improve the chain process and chain system, write various investment manuals and chain manuals, maintain and manage chain operators in various places, and deepen and expand the brand's later areas;

5. Understand the Internet and be able to use the Internet for brand promotion and help increase sales.

Qualifications:

1. Bachelor degree or above, majoring in marketing, catering management is preferred;

2. More than 5 years of experience in chain operation management ;

3. Familiar with store terminal operation management, possessing strong organizational, leadership and good communication skills; possessing excellent management and coordination skills;

4. Familiar with catering Industry and Internet industry trends and operational development trends;

5. Have strong communication skills, team management skills, cohesion, and business negotiation skills; keen market insight, market development capabilities, and learning and innovation ability;

6. Applicants with experience in large and medium-sized catering operations and management will be given priority; Catering operation job responsibilities 9

Job responsibilities:

1. Responsible Manage and track the daily operation management of the store and be responsible for the operating results of each store;

2. Responsible for completing various operation and management indicators of all stores;

3. Responsible for the implementation and Track the implementation of store operation systems and personnel training, and evaluate the results of implementation;

4. Responsible for timely discovery, guidance and supervision of store problems, determining improvement methods and tracking progress;

5 .Responsible for executing the new store opening process to ensure the smooth opening and smooth operation of the new store;

6. Recruit/evaluate and eliminate store employees;

7. Design of promotions and non-substantive activities;

8. Responsible for handling various emergencies reasonably;

9. Complete other tasks assigned by the general manager.

Job requirements:

1. Passionate about the service industry, good teamwork skills, and able to adapt to high-speed work rhythm;

2. College degree or above Educational qualifications;

3. Have certain management experience in chain catering companies, and those with experience in new store preparation will be given priority. Catering Operation Job Responsibilities 10

Job Responsibilities:

1. Responsible for supervising and coordinating the catering service providers in employee restaurants, including food quality and hygiene, recipe review, dish prices, service standards, Production safety, etc., to continuously improve the dining experience;

2. Strengthen the interaction between the restaurant and dining customers and the "Dining Council (employee representative organization)", maintain good dining order in the restaurant, and handle customer complaints and complaints in a timely manner Suggestions;

3. Responsible for the planning and promotion of restaurant operation activities;

4. Responsible for raw material procurement supervision, warehouse inspection and gross profit margin accounting;

5. Restaurant operation report and expense settlement;

6. Catering service provider contract performance management.

7. Maintenance and management of restaurant fixed assets.

8. Declaration and cost control of budgets for equipment and facilities, water, electricity, gas, property management, festival activities, etc.

9. Coordination of design requirements, project implementation supervision, food business license application and pre-opening preparations for new restaurant construction.

10. Other restaurant affairs and temporary assignments.

Job requirements:

1. Applicants must have a bachelor degree or above, with more than 3 years of experience in restaurant operations and management, preferably food science or hotel management related majors;

2. Good at copywriting and event planning, preferably graphic editing;

3. Have strong communication and coordination skills and the ability to respond to emergencies;

4 . Have a strong sense of work responsibility and mission, strong execution ability, and strong resistance to pressure;

5. Proficient in the processes, standards and regulations of catering management.

6. Have experience in restaurant construction and opening preparations, and be familiar with restaurant equipment, facilities and their functions. Catering Operation Job Responsibilities 11

Job Responsibilities:

1. Plan marketing and publicity activities according to the company’s requirements and in conjunction with the local market, conduct personalized marketing for each directly-operated branch, and promote the company’s philosophy locally. Establish a company image.

2. Propose improvement plans and implement them based on the business conditions of the company's directly-operated branches and market competition development conditions; formulate the next marketing plan and adjust the plan.

3. Manage and maintain the company’s important customer relationships, and establish good relationships with the company’s franchise owners or potential franchise customers.

4. Establish customer files, establish a regular return visit system and a satisfaction survey system and implement them.

5. Implement the operation standardization system and unified system, publish and improve the company's various standard operating manuals, and organize supervision and guidance on various standards for franchise stores.

6. Discover problems in the operation of each franchise store and rectify them, and supervise the implementation.

7. Supervise the work of the department’s personnel, train the department’s personnel in management knowledge and professional knowledge, and lead the team to carry out operation and management work efficiently and pragmatically;

8. Participate in the enterprise Work contents during the planning and feasibility analysis stages of investment catering projects;

9. Develop effective processes and standard plans for the operation and management of invested projects and organize training and implementation;

10. Evaluation For the catering projects already operated by the group, formulate effective measures and plans to solve operational problems;

11. Effectively formulate overall marketing promotion plans and activities for the company’s catering projects;

12. Normal assessment analysis Propose improvement measures for problems that arise during the operation;

1. Develop relevant operation and management systems based on the company's strategic goals and business management objectives.

2. Responsible for the company's overall operations, team building, training, and management.

3. Responsible for the overall operation management, marketing plan planning, cost control and other work of the company's stores.

4. Complete other tasks assigned by the general manager.

Qualifications:

1. College degree or above, business management, hotel management and other related majors are preferred;

2. More than 4 years of experience in catering chain management, Served as operations director in large and medium-sized catering chain enterprises for more than 3 years;

3. Familiar with the operating specifications and procedures of catering chains, have unique insights into catering industry operations, be able to discern industry development trends, and possess Outstanding strategic vision;

4. Have excellent communication and coordination skills. Catering operation job responsibilities 12

Job description:

1. Responsible for regional brand promotion and investment promotion;

2. Responsible for the implementation of regional direct stores and franchise stores Normalized management of operations;

3. Responsible for the joint planning and execution of marketing promotions for regional direct-operated stores and franchised stores;

4. Responsible for regional administrative systems, financial systems, and human resources System establishment, operation, integration and training;

5. Responsible for the establishment and operation of regional distribution, warehousing and logistics systems;

6. Responsible for the decoration preparation of regional direct stores and franchise stores, Opening promotion, standard operation;

Job requirements:

1. More than 5 years of catering management experience is required.

2. Requires honesty and team leadership skills.

3. It is required to have more than 2 years of experience in large-scale chain catering management. Catering Operation Job Responsibilities 13

1. Assist the store manager to supervise and implement the restaurant operation plan to ensure the perfection and smooth operation of the restaurant operation system

2. Responsible for the management of the bar

3. Customer relationship management

4. Responsible for assisting the store manager in managing the restaurant’s property

5. Strictly implement the restaurant operation management system and business processes to ensure the smooth operation of the restaurant Standardized management

6. Responsible for the safety management of the restaurant

7. Responsible for assisting the store manager in managing store employees Catering operation job responsibilities 14

Job responsibilities

1. Establish the company’s catering operation management system and guide its operation.

2. Responsible for participating in the overall overall management, operation and decision-making of major matters of the company's catering projects.

3. Responsible for the maintenance of operating standards, formulating annual, quarterly, and monthly operating plans for catering projects to ensure that performance meets the company's required indicators.

4. Responsible for the implementation of the catering operation and marketing plan, and keep abreast of the market catering industry situation.

5. Control personnel and operational management costs.

6. Responsible for the training, evaluation and promotion of store managers and managers.

7. Responsible for handling external relations of catering projects and maintaining a good image of the company.

Job requirements:

1. Bachelor degree or above in marketing, business management or related majors. (Those with outstanding qualifications may be appropriately relaxed)

2. Have been engaged in the catering industry for more than eight years, and have more than three years of experience in the same position. (Experience in large and well-known chain companies is preferred)

3. Have professional knowledge in catering operations, promotion, cost control, marketing, etc. and skills related to employee training.

4. Good character, optimistic and positive at work, and strong sense of responsibility.

5. Have the ability to innovate, team-building, and train, and be able to withstand greater work pressure.

6. Have good physical and mental qualities and love the catering service industry. Catering operation job responsibilities 15

Job responsibilities:

1. According to the company’s strategic plan, Formulate the work content of the investment catering project planning and feasibility analysis stage;

2. Have your own team or build a new team to build and operate chain stores;

3. Formulate a catering plan Develop effective processes and standard plans for project operation management and organize training and implementation;

4. Formulate the overall operation and promotion plan for catering projects and promote implementation;

5. Responsible for the evaluation of operational results and benefits and implementation of improvement plans.

Job requirements:

1. More than 5 years of working experience in catering chain operations.

2. Familiar with catering chain layout planning; good at combining Internet operations with chain operations.

3. Be familiar with project management and have experience in independently implementing project management operations;

4. Understand the market operation methods and the latest developments of competitors, and have rich industry information channels;

5. Be familiar with the dynamics and operational development trends of the chain catering industry;

6. Have a strong sense of professionalism and be able to accept joining as a partner.

Qualifications:

1) 8 years of working experience in the catering industry, more than 5 years of working experience in catering operation management.

2) Excellent team building, management, motivation and training capabilities.

3) Familiar with operational business and processes, and have strong leadership skills and talents in team management.

4) Have advanced management concepts, strong strategy formulation and implementation capabilities, and extensive customer and social resources.

5) Good professionalism and professional ethics, meticulous, rigorous, and excellence-oriented work, full of enthusiasm and sense of responsibility.

6) Good at interpersonal communication, strong coordination ability, strong charisma and cohesion.

7) Good learning and understanding ability, sincere and dedicated, able to adapt to high-speed work rhythm.

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