Can I cancel the order if I don't confirm the hotel reservation through direct passenger service?

Cancellation of hotel reservation through direct passenger service depends on the reason for cancellation.

1. If you cancel the room booked by the direct passenger service for your front desk, just re-book it in the system.

2. If the room is booked through an intermediary channel, you need to confirm the booking policy of the intermediary channel before canceling the order. Some orders from intermediary channels can't be cancelled, and some can be cancelled, but some fees may be required.

3. If the order is cancelled before the scheduled hotel check-in date, and it is not due to personal accidents, then the order can generally be cancelled.

4. If the order is cancelled before the scheduled hotel check-in date, but it is impossible to check in due to personal accidents, the order may not be cancelled.

5. If you can't stay in the reserved hotel, you may need to negotiate with the hotel, and the hotel may decide whether to cancel the order according to the actual situation at that time.

Generally speaking, the specific situation of canceling orders needs to be judged according to the actual situation and policies of all parties. It is recommended to communicate with the relevant parties before canceling the order, so as to clarify whether the order can be cancelled and the fees that may need to be paid.