What are the basic requirements for the quality of room attendants?

The quality requirements of room attendants include the following aspects: \x0d\ (1) correct attitude. Whatever you do, you must have a positive attitude. Don't put the blame on other colleagues, don't turn a deaf ear to guests' complaints, and have a high sense of responsibility in everything. \x0d\ (2) Be able to take the initiative to take responsibility, and the company can take the initiative to work overtime when you need it; \x0d\ (3) Be proficient in business knowledge and skills; Only through business knowledge and operational skills can we serve our guests better and more confidently. Only when the guests are satisfied can we have repeat customers, then the turnover of the hotel will increase. \x0d\ (4) Strong communication skills: A lot of work can't be done by an individual, and several people or departments need to work together, so communication skills are also very important; \x0d\ (5) Good at observation; Provide personalized service awareness, such as preparing umbrellas for customers in advance if it rains outside; \x0d\ (6) Strong adaptability.