Traditional Culture Encyclopedia - Hotel reservation - Can the room supervisor manage the front desk?
Can the room supervisor manage the front desk?
You can't. According to the hotel recruitment information, the room supervisor is the staff responsible for managing the hotel room department, regardless of the front desk at ordinary times. The front desk is directly managed by the hotel manager. The front desk is the facade of the hotel's external reception, which is responsible for reception, registration, room arrangement and travel consultation, involving customer service and hotel image.
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