Traditional Culture Encyclopedia - Hotel reservation - The room rate is wrong and I passed the night trial. What should I do?

The room rate is wrong and I passed the night trial. What should I do?

Contact the guest immediately, check the hotel policy, etc.

1. Contact the guest immediately: explain the reason for the wrong room rate to the guest and apologize for the inconvenience caused to the guest. Ask the guest if he agrees to update the bill at the correct price.

2. Check the hotel policy: find out if there are any specific regulations on correcting the price. This will affect how to make changes, such as whether to require superior approval or whether to follow specific procedures.