Traditional Culture Encyclopedia - Hotel reservation - The room rate is wrong and I passed the night trial. What should I do?
The room rate is wrong and I passed the night trial. What should I do?
Contact the guest immediately, check the hotel policy, etc.
1. Contact the guest immediately: explain the reason for the wrong room rate to the guest and apologize for the inconvenience caused to the guest. Ask the guest if he agrees to update the bill at the correct price.
2. Check the hotel policy: find out if there are any specific regulations on correcting the price. This will affect how to make changes, such as whether to require superior approval or whether to follow specific procedures.
- Previous article:How about Vivi Sunshine Hotel in Lijiang? Are there any interesting places?
- Next article:Demolition of abandoned hotels
- Related articles
- Four "dirtiest" things when staying in a hotel, cleaning aunt revealed: try not to touch them!
- Compensation standards for hotels requisitioned due to the epidemic in Shaanxi
- Where can Jinghong sell guitars and learn guitars?
- How about Guangxi Baise Wanning Property Service Co., Ltd.?
- Is it illegal to post a hotel on the hotel door? How to punish?
- Prose: Hefei Memory of Chenghuang Temple
- How to take a bus from Kunming Airport to Beijing Road Seven Days Hotel Chain?
- Do you accept tips in Japan? How much do you usually give?
- Hainan Jianingna Moon Cake Voucher Exchange Time
- Which bus to take from Langfang Railway Station to Yulong Hotel?