Traditional Culture Encyclopedia - Hotel reservation - Five-star hotels do not change sheets. Did the four hotels involved say that they had checked?

Five-star hotels do not change sheets. Did the four hotels involved say that they had checked?

The five-star hotel's "no change of sheets" incident continued to ferment. At present, the Beijing Municipal Health Supervision Department has intervened in this matter and launched an investigation. The Beijing Tourism Development Committee also responded that it has interviewed these five hotels to understand the verification situation. The hotels involved that did not respond positively before also gave an attitude after the interview.

Shangri-La Hotel Beijing said in an interview that it is currently cooperating with the investigation of the Tourism Development Committee and the hotel is also conducting self-inspection. "We are attending an interview organized by the Tourism Commission. In fact, we are just communicating with the Tourism Commission on this matter. Our hotel is actively cooperating with the investigation and supervision of relevant government departments. We are also conducting self-inspection work and things are still under investigation. "

Intercontinental Sanlitun Hotel responded that the Beijing Tourism Development Committee had conducted self-examination before the investigation to ensure the health and safety of the guests.

W Hotel on Chang 'an Street in Beijing and JW Marriott Hotel in Beijing also sent written statements to the Voice of Economics, saying that they have taken actions to verify the situation and conduct self-inspection, and all hotels in China will also conduct relevant training for room attendants, which will be completed on September 15 this year. However, Hilton Beijing still said it was inconvenient to respond.

In addition, it is worth noting that after the incident was exposed, from the night before yesterday to the day before yesterday, some official online WeChat accounts pointed their finger at the "blueberry evaluation" that published this evaluation, and doubted whether there was any objective injustice in the evaluation process. In this regard, Liu, vice president of the Tourism Branch of the China Future Research Association, believes that it is not easy to be qualitative until the survey results come out. However, this evaluation has at least aroused the attention of consumers and regulatory authorities to five-star hotels and the participation of social forces.

Liu said that government supervision is really difficult. How much law enforcement power do so many enterprises need to use? And when you check, the results may be different. Therefore, it is necessary for third-party social forces to encourage social forces to pay attention, regardless of whether blueberry evaluation belongs to public interest or selfishness and whether it is technically feasible, but encouraging social attention will bear legal responsibility. If it is not true, the exposed enterprise can sue him. That is, you can supervise, but you have to be objective, fair and rigorous. If the evidence is conclusive, I think the regulated enterprises should be punished very severely.