Traditional Culture Encyclopedia - Hotel reservation - Civil aviation law delay compensation
Civil aviation law delay compensation
Legal basis: According to the Regulations on Normal Flight Management, Air China's compensation conditions and standards are as follows: Air China will provide economic compensation to passengers according to the actual situation for flight delays caused by air China's reasons such as maintenance, flight deployment and crew. If the delay is more than 4 hours (inclusive) but not more than 8 hours, each passenger will pay RMB 200 yuan; If the delay time exceeds 8 hours (inclusive), each passenger shall pay RMB 400 yuan. The compensation conditions and standards of China Southern Airlines and China Eastern Airlines are similar to those of Air China. However, the compensation conditions of China Eastern Airlines include the supplementary condition of flight delay or cancellation caused by "official business". The compensation for passengers may be China Eastern Airlines itself or its ground agent. The compensation conditions and standards of HNA Airlines are: domestic flight delays caused by maintenance, flight deployment and crew, and HNA will provide economic compensation to passengers according to the actual situation of flight delay time. If the flight is delayed for 4 hours (inclusive) to 8 hours due to Hainan Airlines, compensate RMB 200 yuan or equivalent points; If the flight is delayed for more than 8 hours (inclusive) due to Hainan Airlines, RMB 400 yuan or equivalent points shall be compensated. A variety of reasons lead to the continuous flight delay, and the delay time is calculated by the delay period caused by Hainan Airlines, and economic compensation is given according to the above standards. Although some airlines have set compensation standards, they are not as generous as the three major airlines. Okay Airways' compensation standard is: 1. If the delay time is more than 4 hours (inclusive) but less than 6 hours, and the company has provided meals or accommodation services according to the company's service standards, the compensation will be RMB 100; 2. If the delay time is more than 6 hours (inclusive) and less than 8 hours, the company has provided meals or accommodation services according to the company's service standards, and compensated RMB 200 yuan; 3. If the delay time exceeds 8 hours (inclusive) and the company has provided meals or accommodation services according to the company's service standards, compensate RMB 300 yuan; 4. Passengers who hold our baby tickets, free tickets and discount tickets will not be compensated; China Airlines' compensation standard is: 1. If the delay time exceeds 4 hours (inclusive) but less than 8 hours, each passenger will be compensated 100 yuan; 2. If the delay time exceeds 8 hours (inclusive), each passenger shall compensate 200 yuan RMB.
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