Traditional Culture Encyclopedia - Hotel reservation - What orientation do hotel guests need?
What orientation do hotel guests need?
1. Direction: The hotel should provide clear directions so that guests can quickly and accurately find the places they need, such as reception desk, guest room, restaurant, meeting room, gym, etc.
2. Information guidance: the hotel should provide necessary information guidance to the guests, such as room facilities, catering services, hotel rules and regulations, etc. So that guests can better understand the hotel's services and facilities.
3. Safety guide: The hotel should provide safety guide, such as emergency exits, fire extinguishers, medical facilities, etc. , to ensure the safety of guests.
4. Service guidance: the hotel should provide service guidance, such as 24-hour service desk, food delivery service, laundry service, etc. , so as to facilitate the guests to get the services and help they need.
5. Traffic guidance: The hotel should provide traffic guidance, such as airport shuttle bus, subway route and bus route. , to facilitate guests to the hotel and surrounding areas.
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