Traditional Culture Encyclopedia - Hotel reservation - This paper analyzes the significance of equipment management and briefly describes how to manage hotel facilities and equipment.

This paper analyzes the significance of equipment management and briefly describes how to manage hotel facilities and equipment.

1, hotel facilities and equipment are related to the safety of guests. Hotels should try their best to make their guests feel safe. In addition to arranging security guards to patrol 24 hours to ensure the safety of guests, the hotel's security equipment, such as fire-fighting facilities, anti-theft systems, door lock systems, etc., should be kept in normal condition. If these facilities fail and are not repaired in time, it will cause immeasurable losses to the hotel. Therefore, the quality of equipment and facilities management is related to the life and property safety of guests and hotels.

2. Hotel facilities and equipment are related to service quality. Hotels are service-oriented enterprises, and the purpose of operating hotels is to win and retain customers. In order to achieve this goal, we should try our best to give our guests the greatest satisfaction. Hotel "hardware" facilities are the material basis to achieve this goal. We can't imagine that a hotel with no telephone, no stereo, no elevator, no water in the bathroom and no normal door opening and closing can satisfy the guests. Therefore, the quality of equipment management is related to the customer's experience of service quality. Development method: There are many kinds of hotel equipment, and daily equipment management should be done well. Equipment management includes: equipment inventory, equipment cleaning and equipment testing. Make an inventory of fixed assets once every six months, check and register the equipment regularly, and maintain it in time when problems are found. For some spare equipment, such as generators, air conditioning hosts, etc. It is necessary to start testing every half month to ensure good performance.