I need a detailed assessment of the position of cleaner?

Detailed rules for post assessment of cleaners

First of all, the manager

Detailed rules for evaluation of project work content scoring

1 Check the shift change records of day shift and middle shift after work every day to understand the day shift work. 10 (1) did not check, don't know what happened on duty, 5 points.

(2) work problems without corrective measures deducted 5 points.

2. Check all the work regularly every day. Check 10 (1) in a planned way. If it is not checked or not, 5 points will be deducted.

(2) less patrol a deduction 1 minute.

(3) If no problems are found during the inspection, 5 points will be deducted each time.

Check and register the operation effect, safety, work quality and completion time of the department every day, and coordinate the normal operation of each link. 10 ① 5 points will not be seized.

(2) Not registered, 3 points will be deducted.

③ 5 points will be deducted for uncoordinated work.

4. Correct the problems found in the inspection process in time, help employees analyze the reasons, and educate and train employees to prevent similar problems from happening. 10 ① employees who have not received education and training will be deducted 10.

② No problems are found, 5 points will be deducted.

③ 5 points will be deducted for misoperation.

5. Hold a regular meeting of the supervisor class every day to summarize the work of the day and matters needing attention in the future, and assign 5 points for the special work the next day.

(2) 5 points will be deducted if the work is not summarized.

(3) 5 points will be deducted for not arranging work.

6. Hold a weekly staff meeting to summarize last week's work, and deploy this week's work plan 10 ① 5 points will be deducted for not holding a regular meeting for no reason.

(2) 5 points will be deducted if the work is not summarized.

(3) 5 points will be deducted if the work plan is not made.

7. Seriously handle users' complaints about cleaning, and solve users' reasonable requirements within the same day (10). If the complaint is not handled in time, 10 will be deducted.

(2) the day did not handle or reply deducted 5 points.

8. Regularly check the material usage of employees, control the consumption of goods, urge the foreman to register the detailed usage of materials, and take stock of materials regularly. 5) 5 points will be deducted for not checking the usage of materials.

(2) If the problems existing in the use of materials are not pointed out, 5 points will be deducted.

(3) 5 points will be deducted if the inventory is not checked regularly.

9. Check the usage of cleaning machinery maintenance, make regular mechanical maintenance plan, clean and count items. 5) Failing to follow up the mechanical maintenance, score 10.

(2) 5 points will be deducted for not checking the usage of inventory machinery.

10 visits users regularly every month, listens to opinions and reports to company leaders. 10 (1) Deduct 10 points for users who have not visited.

(2) 5 points will be deducted if the user's opinions are not reported.

Second, the foreman

Detailed rules for evaluation of project work content scoring

1 Read the work diary of the last shift carefully after work every day to understand the work situation at work and follow up the unfinished work. 10 ① Deduct 3 points for not reading.

(2) If you don't understand the work plan of the day, 3 points will be deducted.

(3) Failing to follow up the work of the last shift in time, 5 points will be deducted.

2 Check the attendance of the shift before 8 o'clock in the morning shift and before 6 o'clock in the middle shift/kloc-0, and supervise the staff to sign in. 5 (1) class number is not clear, 5 points each time.

(2) the staff did not supervise the sign-in, 5 points each time.

Check employee gfd, arrange and assign special work every day, and supervise employees to arrive at their posts on time. 5) If the employee training is not in place, 3 points will be deducted each time.

(2) 3 points will be deducted if the operation is not clear.

③ If the employee fails to arrive on time, 5 points will be deducted.

4. Every day, patrol the public facilities on the floor and whether the guest's articles in the bathroom are complete, check the working conditions of employees, and make records. 10 ① Failing to put the guest's articles on time, 5 points will be deducted.

(2) 5 points will be deducted for not patrolling public places.

(3) Employees waste materials 10.

(4) No use record will be deducted 5 points.

5 patrol public facilities every day, and report for repair in time when problems or damages are found. 5. If the problem is not reported, 5 points will be deducted.

Every day, from the top floor to the first floor and the fire escape, patrol the safety measures of the high-altitude peripheral group and correct the irregular operation in time. 10 (1) less patrol a layer of 3 points.

(2) If the safety protection measures at high altitude are not standardized, the score will be 10.

Check the performance and quality of employees in their posts four times a day, and make evaluation records every day. 10 ① not checked, 5 points will be deducted.

(2) check a less 5 points.

(3) No problems were found in the inspection, and 5 points will be deducted.

(4) no evaluation record 10 points.

8 Timely dispatch employees to complete special services or temporary services, and report the subsequent completion effect to the department manager 10 ① Failure to dispatch employees in time will result in 5 points.

② Failure to follow up and complete the work quality will be deducted 10.

(3) 5 points will be deducted if the work is not reported.

Distribute materials and mechanical supplies, check the usage of mechanical maintenance, and control the material consumption cost. 5 (1) material unregistered 5 points.

(2) 5 points will be deducted for not checking the mechanical condition.

(3) material control is not strict 5 points.

10 In case of emergency such as flood, organize employees to arrive at the scene within 5 minutes. 10 is slow to act, and 5 points will be deducted if it fails to arrive at the scene on time for treatment.

Third, the public * * * area cleaners

Detailed rules for evaluation of project work content scoring

1 Change work clothes before 8: 00 every morning, wear employee ID cards, and punch in 5 before going to work (1), and 5 points will be deducted.

② Deduct 3 points for not wearing employee ID card.

(3) 3 points will be deducted if you don't punch in.

(4) 5 points will be deducted for punching in on behalf of others.

2. Get the materials, daily necessities and tools needed for the day before 8: 00 every morning, go to work on time, and put the guest supplies before 8: 30. Replenishment 10 ① If materials and supplies are not received on the same day, 5 points will be deducted.

② Deduct 5 points for not going to work on time.

(3) 3 points will be deducted for failing to place the guest's articles in time.

(4) after use is not timely supplement 5 points.

Clean the bathroom, tea room and public facilities four times a day, wipe the mirror, partition the glass window, mop the floor and keep it clean and dry. Patrol and clean at least 8 times a day 10 ① facilities with stains will be deducted 5 points.

(2) 3 points will be deducted for fingerprints on the glass window.

(3) 5 points will be deducted for ground pollution and water damage.

(4) Less cleaning will be deducted by 5 points.

4. Dump the waste paper basket in the bathroom, toilet paper and trash can in the tea room in time, and regularly patrol public places for cleaning to keep the trash can clean and tasteless. 10 ① If more than 2/3 trash cans are not collected, 2 points will be deducted.

(2) 5 points will be deducted for not patrolling and cleaning for more than 30 minutes.

(3) There is garbage and dirt in the corridor for more than 20 minutes, and 5 points will be deducted if it is not cleaned up.

5 Polite service, take the initiative to greet guests, and enthusiastically solve things that users can do 10 ① 5 points will be deducted for impolite words and deeds.

② Complaints caused by user conflicts will be deducted 10.

6. Responsible for cleaning the fire exits, floors, glass and aluminum walls of the floors, and cleaning the cigarette holder with dirt, leaving no dirt and stains. 5. 5 points will be deducted for debris piled up on the ground of the fire escape.

② 5 points will be deducted if the small handle is not cleaned in time.

(3) If there are stains on the ground, 5 points will be deducted.

7 elevator doors should be regularly dusted and protected with steel oil.

Wipe the smoke door of the fire escape; All signs are clean 10 ① 3 points will be deducted for stains and fingerprints on the elevator door.

(2) Ground sundries will be deducted 3 points.

(3) Smoke doors and signs with dust and stains will be deducted 3 points.

8. Take good care of tools, do a good job in storage and maintenance, regularly disinfect and clean the tools used, and place10 (1) tools according to regulations. If the tools are not maintained cleanly, 3 points will be deducted.

(2) 3 points will be deducted for irregular tool placement.

(3) If the tools are improperly kept, 5 points will be deducted for loss and damage.

9. If the public facilities in eureka tower are damaged, report to the foreman on duty in time. 5 points will be deducted if the facility report is not timely.

10 If suspicious items or guest items are found, they should be handed over to the shift foreman in time. 5) If no items are found, 5 points will be deducted.

② 5 points will be deducted if suspicious circumstances are not reported.

Fourth, indoor cleaner.

Detailed rules for evaluation of project work content scoring

1 After changing your work clothes before 8 o'clock every morning, punch in 5 (1), and deduct 5 points for not changing your work clothes before going to work.

② Deduct 3 points for not wearing employee ID card.

(3) 5 points will be deducted for not punching in.

(4) 5 points will be deducted for punching in on behalf of others.

Prepare cleaning tools and materials before going to work every day, knock on the door before entering the office, and the user can only enter the cleaning after allowing. Take the initiative to greet the user when entering the door. 5 (1) tools, materials are not fully prepared, and items are not properly placed, 3 points will be deducted.

② If you don't knock at the door when you enter the office, you will be deducted 3 points if you don't inform the user when you leave.

(3) 3 points will be deducted for incomplete GFD.

3. Check whether there is any abnormality in the office and whether the user has forgotten valuables or damaged items. If any abnormality is found, the user should be prompted or reported to the foreman before starting work. 10 ① 5 points will not be seized.

(2) If you find valuables, you will not be prompted to deduct 5 points.

(3) 5 points will be deducted for not asking for instructions or reporting abnormal situations.

Dump ashtrays, wastebaskets and trash cans. Pay attention to check whether the cigarette butts are completely extinguished when pouring the ashtray; Pay attention to whether there are valuables or dangerous goods when emptying trash cans, and report to 10 (1) in time if there is any abnormality, and deduct 3 points each time.

(2) did not check found cigarette ignition button 10.

(3) If no valuables or dangerous goods are found, it will be deducted by careless dumping 10.

5. Organize the main items on the desk, such as telephone, desk calendar, desk lamp, ashtray, etc. Put it back after cleaning. Documents and valuables must not be moved (1). If the desktop items are not cleaned, 3 points will be deducted.

(2) 3 points will be deducted if the cleaned items are not put in place.

(3) 3 points will be deducted if the goods are not placed neatly.

(4) Touch desktop files and valuables for 5 points.

6 vacuuming or mopping the floor to the carpet vacuuming should follow the order from inside to outside, first corner and then empty place. Stones or important floors should be mopped, and chairs and other items should be reset after moving. If local stains are found, they should be handled in time. If you can't handle it, please ask the foreman for instructions. (1) dust removal is not standard 3 points.

(2) 3 points will not be deducted for wood and stone floors.

(3) The object will not be reset after moving for 2 minutes.

(4) 5 points will be deducted for not handling local stains.

When you leave after cleaning, you should greet the user, check whether the cleaning items are lost and close the door. After cleaning the meeting room, turn off the lights when no one is around ① When you leave, you will be deducted 5 points for not greeting the user or behaving irregularly.

(2) indoor items missing 5 points.

(3) If the meeting room is unoccupied but the lights are not turned off, 5 points will be deducted.

Pay attention to the safety of electricity use, pay attention to the operating specifications when using the electric socket, and do not use computer cables to connect; The computer can't be wiped wet, so as not to affect the computer. ① 5 points will be deducted if the plug-in is not standardized.

(2) If the user is not required to use the socket, 5 points will be deducted.

(3) 5 points will be deducted for wet wiping the computer.

Take good care of tools, clean and maintain the machine regularly, and disinfect and rinse frequently. ① If the machine is not maintained, 5 points will be deducted.

(2) Items that have not been disinfected and washed will be deducted 5 points.

Fifth, be a group cleaner.

Detailed rules for evaluation of project work content scoring

1 Responsible for cleaning the designated places. Complete cleaning work according to cleaning procedures and work requirements. 5 (1) 5 points in violation of operating procedures.

(2) did not arrive on time or not as planned cleaning deducted 5 points.

2. Abide by the rules and regulations of the building, take care of the public facilities of the building, and be familiar with the professional knowledge and skills of the post. 5) 3 points will be deducted for violating building regulations.

(2) building facilities damaged 5 points.

(3) 5 points will be deducted for unqualified business knowledge and professional skills.

3. Work hard on all kinds of cleaning operations, and play the role of picking up and filling the gaps, leaving no sanitary dead ends. 5. Deduct 5 points for cleaning up to standard.

(2) after inspection found that cleaning problems deducted 5 points.

4. Wash and grind the floor according to the working time and plan every day, and clean, wax and polish the wall glass, carpet and marble floor. 10 ① 5 points will be deducted for less washing.

(2) 5 points will be deducted if the work plan is not clear.

③ 5 points will be deducted if the floor washing and waxing procedures are not standardized.

5 Pay attention to safety protection at work. Danger warning yellow cards should be placed for floor washing and waxing, and guardrails should be placed for floor washing and waxing in public areas to prevent pedestrians from slipping. Indoor electricity needs user's approval, and it is not allowed to connect the power supply randomly (10). Failing to do a good job of protection (10).

(2) Without the user's consent, 5 points will be deducted for connecting the power supply randomly.

Take good care of all kinds of mechanical tools and operate as required. Understand and master the use of various cleaning machines and detergents and use them reasonably. Avoid colliding with guests' belongings 5 ① Deduct 5 points for failing to maintain cleaning appliances.

(2) 5 points will be deducted for failing to operate according to the company's work regulations.

7 clean the indoor carpet. Dilute the detergent as needed. The obvious stains on the carpet should be removed before cleaning. Carefully move the articles that users put on the ground 10 ① If the cleaning agent is not diluted as required, deduct 10.

② Wash the carpet buckle directly without removing stains 10.

8. When cleaning the rubber floor in the elevator, measures should be taken to protect the elevator, and the surrounding edges and front pedals should be blocked with towels to prevent water from infiltrating into the elevator and affecting its normal operation. 10 ① did not do a good job in elevator protection. 10.

(2) The operation is not standardized, which affects the normal operation of the elevator 10.

9 When working, avoid soiling the wall. If it is dirty, please wipe it at any time. The ground stains should be cleaned and waxed when the hair dryer is dry. (1) improper operation and protection, pedestrian slip buckle 10.

② Failure to blow dry the floor with a fan before waxing 10.

10 If it is found that the building safety is endangered (such as flooding, fire alarm, police theft, etc.). ), you must immediately report to the superior and actively participate in assistance and other work. 10 ① 5 points will be deducted for slow response to emergencies.

② Failure to report in time will result in 10.