Can I complain if I don't open a special ticket?

Legal analysis: Of course. The hotel is obliged to issue special VAT tickets for the guests after they provide the proof materials of general taxpayers. If the hotel refuses to issue it, the customer can complain or report to the competent IRS.

Legal basis: Article 35 of the Measures for the Administration of Invoices in People's Republic of China (PRC) violates the provisions of these Measures. Under any of the following circumstances, the tax authorities shall order it to make corrections and may impose a fine of less than 1000 yuan. If there are illegal gains, they shall be confiscated, and invoices shall not be issued, or invoices shall not be issued at one time in accordance with the prescribed time limit and order, or special stamps for invoices shall not be affixed.