I have been at home with my children for 2 years, and now I want to come out to work. My friend got a job as a cashier at the front desk of a hotel, which I have never done or experienced.

First of all, I want to know if you have any previous work experience. Think of yourself as a person with no work experience. I hope the following suggestions will help you.

First, pay attention to gfd. The hotel is a hotel industry, and the front desk work is a window hotel post. Your image represents the company, so your gfd directly affects the guests' perception of the hotel.

Second, pay attention to words and deeds. As above, your words and deeds directly represent the image of the company, and your polite hospitality directly affects the evaluation of guests. Especially when the guests just come in, if you are lazy there, it is estimated that the guests will immediately think this hotel sucks!

Third, be familiar with the front desk business of the hotel. When serving guests, I am not familiar with the business process and surrounding environment (such as room location, surrounding traffic conditions, surrounding catering conditions, etc.). ), and hotel charges will affect your work efficiency on the one hand, and also affect guests' evaluation of the hotel on the other hand.

Fourth, handle the relationship with colleagues in the unit. This has a direct impact on your career development, promotion and salary increase, work pleasure and so on!

Fifth, the last point is to be careful, patient and open-minded. This position is a routine job, so it will be annoying, so you must adjust your mentality!

Come on! I wish you success in your work and happiness every day! O(∩_∩)O

My humble opinion is for reference only, I hope it will help you!

If yes, please give the best answer o (∩ _ ∩) o.