What is the difference between a room attendant and a housekeeper?

The job responsibilities and professional characteristics are different.

1. Job responsibilities: Room attendants are mainly responsible for the cleaning, arrangement, and maintenance of guest rooms, ensuring that the guest rooms meet hygiene and safety standards, and providing high-quality guest room services. In addition to cleaning and organizing the guest rooms, the room attendants In addition, it is also responsible for taking care of the daily needs of guests, including laundry, ironing, food delivery, etc., providing more comprehensive services.

2. Professional characteristics: The room attendant is only responsible for the daily maintenance of the guest room and does not require too much communication and communication skills. In addition to the basic skills of a room attendant, the housekeeper also needs to have good communication skills. Ability and service attitude to meet the various needs of guests and provide considerate services.

3. Room attendants are people who are responsible for cleaning and tidying up guest rooms and providing room service in restaurants, hotels, tourist ships and other places. You need to master the professional knowledge and skills of guest room cleaning, be familiar with the use and management of the facilities, equipment and supplies in the guest room, and ensure the hygiene and safety standards of the guest room. The job responsibilities of a room attendant include: cleaning and arranging guest rooms, replacing sheets, towels and other supplies, keeping the rooms hygienic and tidy; providing daily reception services to meet the basic needs of guests; reporting guest room maintenance problems and equipment damage in a timely manner; being responsible for guest rooms Manage items to ensure they are sufficient and intact; abide by the rules and regulations of the hotel or guesthouse, and maintain hygiene and safety in the work area.