Traditional Culture Encyclopedia - Hotel reservation - What to do if a guest is injured due to hotel facilities

What to do if a guest is injured due to hotel facilities

If a guest is injured due to hotel facilities, the hotel shall be liable for compensation. After a guest is injured in the hotel, if the hotel manager fails to fulfill his safety protection obligations, he will bear tort liability. If a natural person, legal person or other organization engaged in accommodation, catering, entertainment and other business activities or other social activities fails to perform safety guarantee obligations within reasonable limits, causing others to suffer personal injury, and the right holder of compensation requests that he bear corresponding liability for compensation, the People's Court should be supported.

What are the conditions for opening a hotel?

1. The building quality meets the national quality standards for commercial users;

2. The actual usable area of ??each bed is 4 square meters. Above, the total number of beds is more than 30;

3. Safety management system for accommodation registration, computer information management, guest registration, hotel valuables storage and safekeeping in the hotel industry;

4. It meets environmental protection requirements. There are no residents living upstairs and it is 20 meters away from surrounding residential buildings.

Legal basis: Article 30 of the "Consumer Rights and Interests Protection Law of the People's Republic of China"

The state formulates laws, regulations, rules and compulsory regulations on consumer rights and interests standards, the opinions of consumers and organizations such as consumer associations should be solicited.

Article 31

People's governments at all levels shall strengthen leadership, organize, coordinate, and supervise relevant administrative departments to do a good job in protecting consumers' legitimate rights and interests, and implement the protection of consumers' legitimate rights and interests. Equity Responsibilities.

People's governments at all levels should strengthen supervision to prevent the occurrence of behaviors that endanger consumers' personal and property safety, and promptly stop behaviors that endanger consumers' personal and property safety.