How to write the job responsibilities of a hotel sales manager?

Hotel Public Relations and Marketing Department Manager Job Responsibilities and Work Description Direct superiors: General Manager, Marketing Director Supervisor Subordinates: Public Relations and Marketing Assistants, Clerks Contact Departments: Various tourism departments, large enterprises, and hotel departments "Job Responsibilities " Responsible for the hotel's public relations and marketing work, designate public relations and marketing plans, organize and attract customers, master market information, coordinate internal and external communications, and ensure that the hotel achieves good economic and social benefits. "Work Description" 1. Under the leadership of the general manager Under the responsibilities of the hotel, he is fully responsible for hotel market development, customer organization and product sales. Regularly organize market research, collect market information, analyze market trends, characteristics and development trends. Develop market sales strategies and determine the main target markets, market structure and Sales policy, and organize its implementation after reporting to the general manager for approval; 2. Based on the hotel's short-term and long-term goals and financial budget requirements, coordinate the relationship with the front office and guest room departments, propose the principles and basis for the preparation of the sales plan, and organize sales Department personnel analyze the market environment, designate and review hotel room occupancy rates, average room rents and seasonal sales budgets, propose hotel price policy implementation plans, assign sales tasks to sales department personnel, and organize their implementation; 3. Understand the dynamics of domestic and foreign tourism markets , under the chairmanship of the general manager every week, analyze sales trends, sales costs of each department, existing problems, market competition and development status, etc., propose improvement plans and measures, and supervise the successful completion of the sales plan; 4. Coordinate the sales department and various economic organizations Maintain close contact with higher-level tourism management departments, major travel agencies, airlines, railway passenger stations, local commercial companies, offices, and government foreign affairs departments, and establish long-term and stable good cooperative relationships with various customers; 5. Propose Develop implementation plans for the hotel's important sales activities and participation in international and domestic tourism exhibitions and sales activities, organize personnel, prepare materials, participate in sales activities, widely publicize hotel products and services, analyze sales effects, and report to the general manager; 6. Contact foreign representatives stationed in the hotel Regional trading houses, companies and other customers, as well as domestic and foreign travel agents, understand customer intentions and needs, put forward intentions and suggestions for signing sales contracts and private room contracts, and propose sales plans and price standards; 7. Regularly check the implementation results of sales plans and regularly propose sales The plan adjustment plan shall be organized and implemented after approval by the general manager; 8. Understand the implementation of the hotel's price policy, control the price levels of corporate groups, individual guests and different seasons, regularly check the implementation results of the average rent plan, and propose improvement measures in a timely manner to ensure The hotel's higher average rent level; 9. Visit customers regularly, solicit customer opinions, understand the occupancy rate and average room price level of other hotels, analyze the competition situation, adjust hotel sales strategies to meet the needs of market competition; 10. Participate in hotel collection analysis Meetings to understand customer arrears, analyze the reasons, and be responsible for organizing the collection of customer arrears to reduce long-term arrears; 11. Train and create a professional hotel sales team of different ages and levels; 12. Designate the sales department management system , work procedures, and supervise their implementation. Strictly control hotel sales expenses, the scope and standards of issuance expenses, and supervise the use of sales expenses. The above text is from the "Catering, Accommodation and Entertainment Management System" column of the "Chinese Text Library". If you need more relevant text, please go to this column to find it yourself. / DownDir.asp?page=4amp;ClassID=287

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