What is the hotel star rating standard?

Hotel star rating criteria are as follows:

1, one-star hotel

The equipment is simple, with two basic functions of eating and living, which can meet the simplest travel needs of guests and provide basic services. It belongs to an economical hotel and meets the needs of tourists with poor economic ability.

2. Two-star hotels

General equipment, in addition to basic equipment such as guest rooms and restaurants, there are comprehensive service facilities such as salesroom, post and telecommunications, hairdressing, etc. The service quality is good, which belongs to the general tourism level and meets the needs of tourists.

3. Three-star hotel

Well-equipped, not only providing accommodation, but also meeting rooms, recreation halls, bars, cafes, beauty salons and other comprehensive service facilities. Each room covers an area of about 20 square meters, with complete furniture, refrigerator and color TV.

4. Four-star hotel

Luxury equipment, comprehensive service facilities, many services, excellent quality, attention to indoor environment art, and provide quality services. Guests can get advanced material enjoyment and good spiritual enjoyment.

5. five-star hotel

This is the highest level tourist hotel. The equipment is luxurious and the facilities are more perfect. In addition to luxurious guest room facilities, service facilities are complete. Various restaurants, large banquet halls, conference halls and comprehensive services are relatively complete. There are social, conference, entertainment, shopping, leisure, health care and other activity centers.

Evaluation process

After the hotel applies for a five-star rating, the local tourist hotel star rating agency will review the initial rating and report it to the National Star Rating Committee step by step, and the National Star Rating Committee will assign inspectors to conduct inspection and evaluation. The inspection is divided into two parts. Part of it is a thorough inspection, that is, a comprehensive inspection of hotel hardware facilities. The hotel must score 420 points in the hardware score of 6 10 before entering the next program, that is, the unannounced visit.

Star judges came to the hotel as guests and made unannounced visits to the cleanliness, service quality and maintenance of the hotel. Without letting the hotel know, he won the hotel in an unannounced visit. Only when the hotel scores more than 92% can it be passed. Finally, the five-star logo and certificate will be awarded by the national star judges.