Traditional Culture Encyclopedia - Hotel reservation - Comparison of Customer Satisfaction between Marriott and Hilton

Comparison of Customer Satisfaction between Marriott and Hilton

Hilton is better.

1. According to the satisfaction of the public comment APP, the customer satisfaction of Hilton Hotel is 85%, and that of Marriott Hotel is 63%. In contrast, Hilton is better.

2. From the evaluation satisfaction of Flying Pig Hotel, the customer satisfaction of Hilton Hotel is 95%, and that of Marriott Hotel is 80%. In contrast, Hilton is better.