How do shared guests change rooms to complete their check-in?

What you want to ask is how to change rooms for guests who have already checked in and complete their check-in. Ask the guest room requirements (room type, orientation); Search available rooms in the system according to the needs of guests; Neutrality in the system refers to changing rooms, changing keys, and informing guests of the redistributed rooms.

Responsibilities of hotel customer service:

1. Help guests on the executive floor check in and check out.

2. Check and make sure that the rooms reserved for important guests are ready, and all the small gifts have been put into the guest room before the guests arrive.

3. Provide welcome tea service for the guests, guide them to their rooms and introduce the hotel facilities to them.

4. Publicize the hotel lobby and provide them with reservation service.

Welcome and accompany the important guests who arrive, and say goodbye to the guests when they leave the store.

6. Work closely with the front desk staff to ensure the smooth check-in of the guests and provide afternoon tea service for the guests on the executive floor.

7. Read the work log and sign it, pay attention to the final notice on the blackboard and implement it.

8. Report the guest's complaints to the executive floor manager in time.