How to complain if the hotel has no room to return one and lose three?

The complaint channels for returning a hotel without a room and losing one to three are as follows:

1. You can directly call the complaint hotline 123 15 to inform the customer service staff of the problems encountered by the hotel 123 15.

2. Online complaints can also be made on the online platform 123 15;

After dialing 123 15, if you need to make a complaint or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

1. 123 15 consumer complaint reporting procedures:

1, reception. 123 15 the consumer complaint reporting center shall seriously accept the complaints, appeals and reports made by consumers by telephone, in writing, on the internet and by visiting.

2. register. Complaints, appeals and reports of consumers shall be registered, and the defendant's name, unit name, telephone number, postal code, illegal facts, relevant clues and evidence shall be recorded in detail; The name, address and appeal requirements of the complainant shall be carefully recorded.

3. accept. Complaints, appeals and reports within the scope of functions and powers of the administrative department for industry and commerce shall be accepted in accordance with the provisions of the consumer protection law and other administrative regulations for industry and commerce.

4. It is being processed. The industrial and commercial offices under their jurisdiction shall handle cases with clear facts and simple circumstances that are suitable for investigation by summary procedure on the spot; Cases that need to be put on file for investigation shall be handled by the relevant functional institutions in accordance with the internal division of responsibilities of the administrative department for industry and commerce.

Two. 123 15 hotline acceptance scope

1, manufacturing and selling fake and shoddy goods;

2. Smuggling and smuggling;

3. Unfair competition;

4. Violation of contracts, trademarks, advertisements and other industrial and commercial laws and regulations;

5, other economic violations under the jurisdiction of the administrative department for Industry and commerce.

Legal basis: Article 46 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. If a consumer complains to the relevant administrative department, the department shall handle the complaint within seven working days from the date of receiving it and inform the consumer.

"People's Republic of China (PRC) Anti-unfair Competition Law" Article 16 Any unit or individual has the right to report acts suspected of unfair competition to the supervision and inspection department, which shall promptly deal with them according to law after receiving the report. The supervision and inspection department shall publicly accept the telephone number, email address or email address of the report to the public, and keep confidential the informants. Real name report and provide relevant facts and evidence, the supervision and inspection department shall inform the reporter of the results.