Computer operating system at the front desk of the hotel

Hotel management system refers to the software or platform that can improve the efficiency of hotel management. Generally, it includes functional modules such as front desk reception, front desk cashier, housekeeping department, sales POS, catering management, entertainment management, public relations sales, financial inquiry, telephone billing, system maintenance, manager inquiry and engineering maintenance.

System characteristics

1, resources are completely open: all resources and functions of the system are managed by users, and permissions are controlled to buttons. Assemble different interfaces for different users and assign different functions. If you are not comfortable, add permissions to the button.

2. The system highlights the information processing that has an impact on marketing, such as marketing, booking, housing and house price. The house price code can be set by year, quarter, month, week and day.

3. Strengthen the integrity, durability and operability of customer-centered information. A customer information management system centered on customer files is established.

4. Using data penetration query technology, data can be queried at multiple levels. From the data in the sink to the detailed occurrence, it is closely related, flexible and practical.

5. Guest profile, role, commission, house price plan, authorized discount, operation permission button, information released to the role? The system is application-oriented and management-oriented.

6. The hotel group management system collects the original data of each member hotel, classifies, summarizes and analyzes the collected data, forms the data information needed for management decision, and generates various analysis reports.

7. The interface is elegant and easy to operate.

8. The system has stability, adaptability and flexibility.

Extended data

System advantage-improving efficiency

1, the operation is quick and simple: the interface is intuitive, the operation is simple and bright, and it only takes three minutes to check in quickly;

2. Night audit function: the report generated by night audit of the system is fully functional, providing decision-making data for management, and completely ending the history of manual report;

3. Powerful classification statistics: the system can classify according to various conditions, so that the sales department and management can keep abreast of the check-in situation of repeat customers and agreed units.

4. Consumption ranking; Single check-in ranking and total check-in ranking show the situation of repeat customers, and guests can be given certain discounts according to the specific situation, or given membership cards and discount cards to encourage guests to spend;

5. Detailed room information: Up to 8 kinds of rooms have icons corresponding to them, providing detailed and clear room information for relevant departments;

Baidu Encyclopedia-Hotel Management System