Tourism Hotel Cooperation Tourism Hotel Cooperation Mode

First of all, I will communicate with the hotel owner and say that I want to put it in front of your house. I can give some fees appropriately, because the new business is definitely not good, so I can only give some. In the future, if the business is good and the boss is reasonable, I will generally agree that the carbon oven is better, as long as it does not affect him. It tastes good. It doesn't make any difference if you are skilled.

2. Catering cooperation mode

Everyone has a clear and responsible division of labor, and business costs and profits are divided by consensus.

3. How to write the cooperation mode of tourist hotels?

Find a popular hotel to cooperate with the boss and ask the boss to buy five boxes for free. The more you buy, the more you get. Commitment to sell bills, business funds shortage. The boss will definitely agree to cooperate with you.

4. Cooperation mode of catering and tourism enterprises

Established in 1998, Shaanxi Tourism Group Co., Ltd. is a large-scale state-owned tourism group enterprise directly under the State-owned Assets Supervision and Administration Commission of Shaanxi Provincial Government, and an investment institution and capital operation institution authorized by Shaanxi Provincial Government. At present, the group company has six wholly-owned subsidiaries 16, three holding companies and one joint-stock company 1 6, forming a one-stop train of eating, living, traveling, shopping and entertainment. In 2005, the company ranked among the top 500 service industries in China. In 2007, the company's S-graphic registered trademark was awarded to famous trademarks in Shaanxi Province and xi 'an City, and Shaanxi Tourism Group was awarded to Boao International Tourism Forum, the most influential tourism group in China. In 2008, he was awarded the Outstanding Achievement Award of Shaanxi's Economic Development in an exhibition held by Shaanxi Daily to commemorate the 30 years of reform and opening up. The first Shaanxi Business Conference was hosted by Shaanxi Provincial Department of Commerce and other units 10? In the 2008 Shaanxi Economic Development Annual Summit Entrepreneurship Forum, the group company was rated as Shaanxi Red Flag Pioneer; In 2009, it was awarded the most potential tourism group of Boao Summit Organizing Committee. In the past ten years, Shaanxi Tourism Group Company has received 52.28 million tourists from home and abroad, achieving an operating income of 8.295 billion yuan and a tax benefit of 990 million yuan. Huaqingchi, a national 5A scenic spot operated by the company, enjoys a high reputation at home and abroad. In 2008, it was awarded the China Cultural Industry Demonstration Base by the Ministry of Culture, and the first large-scale elaborate live historical dance drama "Song of Eternal Sorrow" in China was regarded as the masterpiece of Shaanxi tourism cultural products and another business card of Shaanxi tourism in Phnom Penh. Xi An 'an Palace is a cultural tourism enterprise integrating entertainment and catering, mainly engaged in imitation song and dance performances, Tang court banquets and Chinese food. Because it is the first theater restaurant in China, it has always maintained a strong vitality and influence, and has become a well-deserved ancestor and model for the harmonious development of American tourism and cultural industry in Shaanxi. Four-star hotels such as Xi 'an Hotel, Tang Cheng Hotel and Oriental Hotel have standardized management and strong reception capacity. Shaanxi Tourism Hotel Management Company is a professional company that provides standardized hotel management services for owners. It has been rated as one of the top 30 local hotel groups in China, and it has been rated as one by China Tourist Hotel Association for three consecutive years. Shaanxi Tourism Automobile Company is a national second-class passenger transport enterprise with strong reception capacity. Shaanxi China Travel Agency and Shaanxi Overseas Travel Agency are large-scale comprehensive travel agencies in Shaanxi, engaged in inbound, outbound and domestic tourism business. Shaanxi Tourism Design Institute is a professional tourism planning and design institution with national Grade B qualification. Shaanxi Provincial Cultural Relics Corporation and Cultural Relics Imitation Company are enterprises with cultural relics management and imitation qualifications. Shaanxi Tourism Group Co., Ltd. will take deepening reform as the driving force and industrial structure adjustment as the means, and strive to realize three changes from management to investment, from asset management to capital management, from all-factor management to strengthening and making scenic spots, operating output, high-end souvenirs and tourism cultural products, and give full play to the basic promotion, backbone support and high-end leading role of large state-owned enterprises in the development of Shaanxi tourism industry. The company is implementing Xihuashan cableway and Wengyu Highway Project, Tanghuaqing Palace Hot Spring Bathing Project, Shaohuashan Ganlong Temple Buddhist Cultural Center and Cableway Project, Louguantai Road Hot Spring Project, theatrical version of Song of Eternal Sorrow, hotel management and export business. The company is seeking new resources to take over and cultivate new economic growth points through acquisition, custody and cooperative development. After the completion of these projects, it will greatly improve the company's optimization of tourism product structure and promote the construction of destinations.

As a waiter in a restaurant, you must know the types of customers, so that you can improvise, seize the opportunity, respond freely, meet their needs and provide the best service.

To do the above services well, you must pay attention to your self-cultivation and don't lose your temper casually.

Be sure to dress neatly, look dignified, be kind, treat people kindly, be serious and responsible, cooperate quickly, be honest and polite. Let the guests feel that the service they receive is impeccable.

The rules that should be followed are as follows.

The attitude of employees. The service staff in the restaurant must dress neatly and behave in a dignified manner when serving, so that customers can believe that the restaurant pays attention to cleaning services.

Male waiters must shave regularly, dress neatly, clean their hands and nails, and pay attention to bad breath and body odor.

Women should comb their hair neatly and wear a set of hair covers; There are no other decorations except wedding rings and watches; Do not use bright nail polish, nails should be trimmed neatly; Wear designated flat shoes and stockings to impress guests with dignity and hygiene.

Service personnel should not smoke or chew gum.

Politeness, kindness, helpful attitude and gentle tone can enhance the beauty of waiters.

Restaurant staff must be affable when serving and be very careful when dealing with others.

If there is an accident, you should remember to be patient, solve the dispute sincerely and take the customer first as the principle.

The cooperative spirit of employees. Restaurant staff must be serious and responsible, cooperate quickly, and make the work more smooth.

Waiters should not only be able to finish their work happily, but also be able to find and understand their colleagues' difficulties and immediately know where and how to help them.

This spirit of active participation and cooperation is conducive to the smooth progress of the work.

Honesty and courtesy of employees. Colleagues working in restaurants must respect each other and help each other; Abide by the rules of the restaurant, do not be greedy for money, do not bully customers, and be polite and thoughtful.

This will win the favor of the guests when serving.

As long as we pay attention to the training of catering employees, the business of restaurants will be better and the purpose of profit will be achieved.

Pay attention to the creation of restaurant atmosphere. The pleasure of dining is to enjoy the atmosphere of the restaurant in addition to tasting delicious food.

A good atmosphere can not only give people visual enjoyment, but also stimulate appetite. Once upon a time, there was such a thing: pedestrians could be seen everywhere in a restaurant surrounded by big glass. About an hour before the store closed, all the other guests left, and we were lucky enough to sit by the window.

After serving, while we are enjoying ourselves happily, the waiter may be cleaning the kitchen. They took out some trash cans from the alley next to the shop and put them on the side of the road with only one glass from us.

It is a place to collect garbage at night. For us, it's like putting garbage in front of us.

In addition, pedestrians on the road also throw rubbish there, giving people the feeling that they have no appetite when eating in the trash can.

At the end of closing time, many restaurants accidentally turn their chairs upside down and throw them on the table, ready to clean the floor, even if there are guests in the store.

What's more, when we started cleaning, we drove away the guests.

This practice is extremely disrespectful to the guests. The correct way is to tell the guests to close the door as soon as possible, and then start cleaning after the guests have left. Although it is very late. Only ten minutes late.

As long as it is business hours, we should serve our guests well. Besides, now is not the time to clean up.

For the waiter, the guest is the most important thing, and you must consider what kind of influence you will get when you do something.

Instead of doing what you want according to your temper.

Besides, after dinner and coffee, the guests are busy cleaning up their tableware. It is not good to be too early or too late.

It is too early to think that you are driving them away, but it is too late, and others will think that the service of this store is not good. All the dishes have been eaten for so long, and the service is not available yet. I didn't follow.

In addition, pay attention to the temporary changes in business hours. If you really need to change it, you must publicize it in advance to avoid getting into trouble.

The restaurant closes, as long as it is 30 minutes earlier than usual, and the guests protest the phone call.

When chatting, the person in charge of a large catering center told me about the trouble caused by temporarily changing the business hours.

The guests thought the hotel was open and came happily, but they would be disappointed when they saw the closed door.

If the restaurant changes its business hours casually, it will make people feel that there is no credit.

Since the business hours have been decided, they should be strictly observed. There will probably be no guests coming today, so close the door! This idea is wrong.

Even if only one guest comes, you should keep your appointment. This is the reputation of the business.

Sometimes guests just want to enter the store, only to see a notice posted on the door, which says all the rooms are full today and go back in frustration.

When you hear the cheerful voice from the hotel, you will be disappointed to think that I have been here for a long time, but I have been shut out. Sometimes, you will suddenly see that it is temporarily closed today, which is very impolite for guests who have only been here once.

If you need to temporarily suspend business or charter to others, you should inform the guests 7~ 10 days in advance.

This is necessary. If you do this, the customer will feel that you have been remembering him and thinking about him.

The importance of foreman training The hotel has general managers, directors, managers, supervisors, foreman and ordinary employees. As the most basic manager, the foreman plays an extremely important role in the hotel. However, in the past, hotels only emphasized the importance of department managers, ignoring the grass-roots managers who took on the most important tasks in various jobs, and blamed the poor service quality on ordinary employees, but did not think of the decisive role of foreman in service quality.

The mobility of middle-level management cadres in hotel industry affects the sustainability of hotel development.

Now many hotels have begun to realize the powerful pillar role of grass-roots managers in maintaining the basic operation of hotels. They ensure that their departments can operate normally without a department manager.

Because of flat management, a manager is needed to manage many employees, and the foreman just meets this requirement. Therefore, training a group of backbone grass-roots managers has become an important part of the development strategy of these hotels.

The foreman and supervisor are the most basic level of the hotel and the most important executive level in all the work of the hotel.

The foreman is the management who has the most contact with guests and employees.

Foremen and supervisors know the mentality and work skills of the employees they manage best, and they are also the first objects that ordinary employees talk to when they encounter problems, such as dealing with guests. And the class that gets the most information.

Many hotels attach great importance to collecting the opinions of employees and guests, but never attach importance to the key role of foreman and supervisor in collecting information.

The information collected by employees is first handed over to the foreman and supervisor, and before the information is handed over, it may be screened by the foreman and supervisor, so it is incomplete to ignore the feedback received by the foreman and supervisor.

The foreman is the most important manager who affects guests and employees.

It is common for hotels to have bright prospects. However, due to the management ability of a foreman or supervisor, his employees were dissatisfied and chose to leave the hotel. It is not difficult to find these problems in the interview records of former employees.

Employees are most likely to come into contact with the foreman or supervisor. The quality of these grass-roots managers directly affects employees' impression of the hotel, their evaluation of the hotel management level and their willingness to stay in the hotel. Similarly, they will also affect the image of the guest hotel. Therefore, managers who attach importance to image should attach importance to the quality training of their foremen and supervisors.

Unfortunately, foremen and supervisors are also the most easily overlooked management.

Because of the service quality of the hotel, which department manager is often mentioned, and then which employee is mentioned, but which foreman or supervisor is not mentioned. At this time, they seem to be ignored, and they feel ashamed, but no one wants to listen and pay attention.

At the same time, department managers are used to directing ordinary employees directly, instead of telling their foreman or supervisor to organize employees to complete tasks.

In fact, quite a few hotels.

Because hotels must have satisfied employees to meet the needs of guests, and satisfied employees depend largely on the management of these grassroots managers. It seems that it is not easy to find a cohesive team inside the hotel. The main reason is that these managers fail to better understand and manage employee dissatisfaction.

5. How do restaurants cooperate with hotels?

Advantages of joint marketing Joint marketing, also known as cooperative marketing, means that two or more enterprises or brands have different key resources and their markets are differentiated to some extent. In order to benefit each other, they form a strategic alliance, exchange or unite resources with each other, cooperate in marketing activities and create competitive advantages. In the same area, hotels with different brands and functions, or different hotel entities under the same hotel group, can try joint marketing to save the operating costs of enterprises, expand the market share of hotels and increase the operating income of enterprises. The hotel industry arranges a large part of marketing expenses as the operating cost of enterprises every year. It is not feasible for a single hotel to spend very little money on marketing activities. Therefore, marketers are often short of money when they go out to the market, find relationships and expand their contacts. Joint marketing can maximize the sharing of resources between hotels, save costs, and concentrate manpower, financial resources and material resources on the same customer. The customer relationship established by the hotel itself, making use of each other and giving full play to the advantages of all parties, will provide great convenience to each other. Ways and paths of joint marketing With the popularization of advanced marketing concepts and network applications at home and abroad and the promotion of various marketing methods of hotels, it is more favorable for hotel groups or hotels to carry out joint marketing. (1) You can set up a unified marketing team and organization, determine the person in charge and staff, and give corresponding working funds. (2) Hotel groups can develop special publicity websites. The website can provide hotel (enterprise) introduction, room reservation, catering and entertainment, picture display and business travel services; Or set up a special marketing module, try to be rich in content, wide in scope and diverse in forms, so that customers can fully understand hotel products, services and related tourism information, thus building brands, increasing sales and establishing a good public image. (3) Make leather business card holders and handbags with the name and telephone number of the hotel printed on them, and use them in hotels to communicate with customers. (4) unify the hotel's external publicity album, and the marketing team collects the hotel's information and pictures for unified production. (5) enter into an agreement consortium in the name of the hotel, which includes the agreement price information for joining the hotel. If you sign the agreement, you can enjoy the agreed price of all hotels. If there is a remote computer input system, one hotel can input it and other hotels can consult it. (6) Hotels send tourists to each other, and rewards can be given according to the total consumption at the end of each year. (7) Establish a membership management system and make a batch of membership cards. All hotel accommodations can be accumulated and customers will be rewarded at the end of the year. (8) Organize promotion meetings. By displaying DVD or PPT, organize travel agencies, online reservation centers and important business customers in this area to promote the hotel. In addition, in joint marketing, hotels can also organize marketing backbones to exchange and study with hotels with excellent marketing performance, learn from each other's strengths and improve their working ability and methods.

6. Hotel catering cooperation

The whole escort and local escort should go through the check-in formalities at the front desk as soon as possible, get the room card, issue the room card to the guests according to the allocated room, arrange the guests to rest in the room in an orderly manner, and inform everyone of the gathering time and dining place for dinner.

7. How do hotels and tour groups cooperate?

Free delivery and return. Send more gifts such as cups.

8. What are the cooperation methods of tourist restaurants?

Rent a car, guide. If it is a restaurant, it is the purchase of vegetables and vegetables.