Summary of administrative front desk confirmation application

Concise summary of application confirmation of administrative front desk (8 selected articles)

Inadvertently, a piece of work is over. Looking back on my work during this period, I have gained a lot. It's time to write a work summary and analyze the work in the past period. So how do you sum up your works and write new tricks? The following is a concise summary essay on the application confirmation of the administrative front desk. Welcome to share.

Summary of application for confirmation of administrative front desk 1 The three-month probation period has ended. In the position of administrative front desk in the comprehensive management department, I not only learned some work knowledge, but also learned how to be a man and do things. As I just graduated from college, my work experience is undoubtedly lacking. I am very grateful to the company for providing me with the opportunity to learn and grow. In the past three months, I have completed many work events in the position of administrative front desk, but the main work events are as follows:

First, the front desk administrative affairs work

1, transfer switchboard calls, send and receive faxes, letters and newspapers.

2. Receive visitors and notify relevant departments.

3, office supplies recipients registration, printers, fax machines, photocopiers and other office equipment inspection.

4. Print and copy documents, and manage various forms and documents.

5. Supervise the attendance and registration of employees.

6. Update the company address book regularly.

7. Order daily drinking water and flower care.

8. Fill the small conference room with food in time.

9. Keep the front desk work area and company hall clean and orderly.

10, complete the affairs assigned by the superior and cooperate or assist others to complete other affairs.

Second, daily reimbursement and month-end closing.

1, and make daily piecemeal reimbursement at ordinary times. Electronic format, monthly classified backup, so as to check the account amount at any time.

2. Register the monthly expenses accurately and in detail, update and check the consumption amount with suppliers in time, ensure that the accounts at the end of the month are clear and timely and accurately reported to the financial department, reimburse and properly keep all the documents of the monthly expenses, and keep the invoices that need to be reimbursed in the form of retained copies for future inquiry or goods warranty.

3. Booking air tickets and hotel work Book air tickets for employees on business trips through online search and comparison of air tickets with favorable prices. Reimbursement of airline tickets after employees come back from business trips. Hotel reservations are mainly for Mr. Wang and other important guests of foreign companies.

Three, fruit time and attendance work

1, a fruit time is held every two weeks. I am mainly responsible for purchasing, cleaning and cleaning after the fruit time.

2. Register attendance every day and summarize the attendance results once a week. Before the end of the month, it is necessary to summarize all attendance records and sort out the final attendance report, which will be signed by the finance department and the deputy general manager for confirmation.

Four. Engaged in personnel management.

1. Make an appointment for an interview, cooperate with personnel-related personnel, make a phone call to make an appointment for the interviewer, and receive the interviewer after the appointment. For example, let the interviewer do an interview in English or Chinese, and give the interviewer an interview and some follow-up work.

2. Handling of entry and exit formalities: Entry and exit personnel shall go through relevant formalities. Such as: issuing/collecting access cards, stop signs, work cabinet keys and stationery.

In the future, I will work harder to improve the service quality, have a good service attitude towards the company employees and foreign guests, and try my best to satisfy them. Doing things quickly and efficiently and trying not to make mistakes are all my goals. In addition, I will strengthen etiquette knowledge and Mandarin learning to improve my comprehensive quality. Although I have some small defects, I believe that with my own efforts, I can create a good facade image for the front desk of our company.

As a receptionist, I always know my responsibilities. Now that the probation period has passed, I know more clearly that what works at the front desk of xx is a steady Guo Cheng. Although the lack of time in these months determines my future appearance, I think the probation period has made me strong. As a receptionist, I don't have much work experience and need to spend a lot of time studying. Tell yourself that you must study and build yourself. It is a job I have seen in recent months that needs to be supplemented, and there are still some places to learn. Three is not long enough, but we can also see many aspects of the future. Now let me sum up my work during this period.

First of all, I am new here.

As a receptionist, I don't have much work experience. A series of trainings here have accelerated my understanding of work. First of all, I am very grateful to xx for giving me training time and giving me the opportunity to work. When I came here, everything was strange. I didn't know much about my work before, but now I am full of confidence in my work. This is a very big change. I just came here, and I need time to get used to it. It is this enthusiasm that has enabled me to quickly master a lot here, including my work skills. Through training, I know more about the front desk. As a receptionist, my skills are not lifelong, and I can't always have these. This is a learning process, and I have deeply realized this since I came here.

Second, the work.

In the face of daily front desk work, first of all, of course, I am right. My mind is what I always need to grasp, and the problem of mind is the most direct. I have kept it since I came to the company, and now I can adapt. I have been able to standardize my front desk work. These three months are a process, a process of learning and growing up. Only by understanding this process well can I see my bright spot. Now I am very clear about my work and need more time to go deeper. In my daily work, I have a serious attitude, and I actively maintain a state of mind, which will certainly be maintained. I have been doing this for the past three months. There is a lot of front desk work every day. I always come to work early to arrange my day's work, actively make work arrangements and respond to some questions from daily employees.

Third, shortcomings

My shortcomings are also obvious. As a receptionist, I really lack a kind of care. I need to be careful in everything I do. The front desk work is the trust of the company. Now I'm really ashamed. I am still not careful enough in my work. Admittedly, to do this, I must correct my shortcomings. Of course, each stage will have different shortcomings. I will always calm my mind and correct them.

As a fresh graduate and a newcomer to the company, I used to worry about how to get along with people and how to do a good job. As a newcomer, when I first joined the company, I was not familiar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content of the front desk and the functions of various departments in the company in a short time, and I quickly completed the transformation from a student to a staff member.

During my internship, I worked in the manufacturing department for some time. Although the time is not long, it has greatly changed the view of post-event work. Only then did I find that any occupation and any type of work requires certain basic knowledge. Just like plug-ins, it looks quite simple, but it is not. Plug-ins pay the most attention to efficiency and quality. This is a meticulous job. Practice makes perfect. Doesn't mean you can't do anything if you know its structure and performance. Some skills and techniques that we don't usually pay attention to. How to insert a thin diode into a small hole quickly and accurately? Still have to rely on the usual experience accumulation! Into the front desk, full of innocence. I thought the front desk just answered the phone and received guests, that's all. It was discovered through in-depth understanding that it was actually quite complicated. The work done at the front desk requires great patience. If you persist, everything will become bright. It was with this idea that I took over this position. It suddenly dawned on me that it was easier said than done. Take answering the phone for example, pay attention to the fluency of tone and intonation and the speed of speaking, neither too fast nor too slow. Don't speak too loudly or too quietly, and don't deliberately modify your tone. Mainly focus on affinity!

Management of office supplies: first of all, we must know what employees need and what they don't need; Secondly, we should know the quantity and category of goods in the warehouse; Third, we should know the workflow of receiving office supplies; Fourthly, we should properly manage the procurement and collection of office supplies. {I need to know who should get it and who doesn't, and I need to plan and count the number of office supplies} but I made a mess.

I think it is necessary to establish some new systems for the smooth work of front desk clerks. For example, the management system of office supplies, the unification of goods procurement, and the planning and adjustment of warehouses. I don't know the true meaning of work when I first enter the workplace, and sometimes I will inevitably make some small mistakes that need to be corrected by the leaders. But these experiences also made me mature. Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my ability to do things. During this period of work, I learned a lot and felt a lot. I am deeply proud of the rapid development of the company. In the future work, I will strive to improve my self-cultivation and connotation, make up for the shortcomings in my work, constantly sum up experience in my new study, do my job well with a modest attitude and full enthusiasm, and give full play to my potential to contribute to the construction and development of the company!

The front desk is the window of the company's external image. Recently, I have a new understanding and experience of this sentence. The front desk is not a vase. Everything you say and do represents the company. Guests visiting the company should greet politely, answer the phone kindly, handle the affairs of office supplies seriously, and treat colleagues with humility and sincerity. Bit by bit, let me study at work and make progress in my study.

Brief summary of the application for full-time job at the administrative front desk 4. Unconsciously, I have been in the company for more than two months. At first, I was very unfamiliar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content in a short time, and my responsibilities made me make continuous progress in my work and benefited a lot. In the past two months, although no positive results have been achieved, some progress has been made. Now I would like to briefly report my work since I entered the company to the leader:

First, the daily work of the front desk

1, responsible for answering and transferring calls at the front desk, carefully recording important matters and conveying them to relevant personnel, so as not to miss or delay.

2. Be responsible for the sanitation and cleaning of the company's meeting room, placing tables and chairs, and keeping them clean.

Second, the administrative work

The administrative work is very complicated, ranging from copying, scanning, faxing, sending express, printing business cards and keeping documents, to assisting technicians in printing, sorting and binding tenders. The completion of each job is a test of responsibility and working ability.

Third, personnel management.

1. I am responsible for the attendance statistics of the company's implementation of relevant personnel management systems. In the process of implementation, I will strictly abide by the company's rules and regulations, make attendance statistics true, make attendance statistics at the beginning of each month according to statistical data, and submit them to the finance department in time to make payroll.

2. Strictly implement the company's rules and regulations on personnel-related materials, fill in the application registration form and employment resume form, and do a good job in employee file management. Fill in the "dispatch list" and "leave" to implement the company's rules and regulations.

In view of the shortcomings in these two months' work, the following work needs to be done after becoming a full member:

1, do a good job in office affairs. Pay attention to the neatness and cleanliness of the office. Pay attention to the maintenance of office equipment such as printers and photocopiers. Try to do your job well.

2. Pay attention to collecting information in daily work in case of emergency. For example, the business card of the courier company.

3. Handle daily administrative management, assist leaders to constantly improve various rules and regulations, and make the company tend to standardized management.

4, strengthen the study of business knowledge, in-depth understanding of the company's products, in order to better assist leaders and sales staff. As an administrative receptionist, I still need to master a lot of knowledge. After becoming a regular worker, I will try my best to learn from my colleagues around me and further improve my theoretical level and professional ability. Finally, I would like to thank the leaders for providing me with this working platform and giving me the opportunity to improve and progress with you. Thank you for your warm help to my work during this period. Although I still have many shortcomings in experience and ability, I believe diligence can make up for it. As long as we know more about each other and communicate with each other, and make unremitting efforts, I believe the company will have a better tomorrow.

A concise summary of the application for confirmation of the administrative front desk 5. It has been three months since I came to the company, and the company stipulates that I will become a formal employee after three months. During these three months, I have been working hard to complete my work tasks and do my own administrative front desk work well. Disassembly is the summary of my work these days.

First, work hard and stick to your post.

Since I worked as an administrative receptionist, I have always adhered to the concept of hard work. I never relax, insist on completing every task of myself, and always bear in mind my responsibilities. I often work overtime because I haven't finished my tasks at work, because I know that if I don't lay a good foundation now, my future work will be extremely difficult and very hard. When you come to work, you must do your own task and do what you should do without any escape.

Work is not easy to cherish, and doing a good job is to cherish work. I insist on completing the task at work and will not relax until the end of work every day. At other times, as long as I am working, I will never slack off. Work can't be ignored. We must pay enough attention to this work and do it well. I know that every job needs our efforts and efforts. I love my job. I am willing to work hard and persist in doing well every day.

Second, learning will progress.

Every post has a lot of knowledge that we need to sum up and do well. No one can do his job well without studying and making progress. To do all this well, you need to work hard and learn at work. There will be many problems in the work that need to be solved urgently. In order not to affect my work, I will record the problems in my work, but I will solve them in my spare time after work and won't keep them. It is better to solve the problem at a faster speed. Combining problems with work can deepen the impression. Asking for advice and searching online are also essential learning methods that I often use.

Third, unite efforts.

It is impossible for one person to do a good job, and everyone needs to unite and cooperate. Without unity, there will be no cooperation, which will only complicate the work and make the original simple things impossible to complete. Unity can shorten our working hours and greatly speed up our work. At work, I just unite all my colleagues, establish friendship with them, keep in touch, seek results from them in time when necessary, and be responsible for which month I successfully passed the probation period.

Fourth, be polite.

As the administrative front desk, there are many people in contact, and politeness is a must. Good manners will make people happy, make people feel valued, and even bring them closer. Yes, what others feel is the goodwill and culture of the company, giving people the impression that the company is tall. Communication companies have a good reputation, and civilized and polite reception is more acceptable.

Politeness not only shows the image of the company, but also shows the personal quality.

I have always been a civilized reception and a polite answer since I worked. I have never made other customers angry. I will stand in the position of others and use my own means to win the recognition of customers.

The end of three months is a new beginning. I will continue to work hard in the future and I have been working hard.

Concise summary of the application for confirmation of the administrative front desk 6 Since I have been engaged in front desk work in the administrative department for more than three months, my work summary is as follows:

1, do a good job of answering the phone, receiving visitors and ordering water.

2. Make monthly attendance.

3. Do a good job in warehouse management.

4. Do a good job in the file management of the company.

5. Do a good job of uploading files on the company website.

6. Assist in recruitment.

7. Complete all temporary tasks assigned by the leaders.

Generally speaking, I have done my duty in these three months, but I also have many regrets. The work is really not saturated enough, and sometimes I feel I don't know what to do.

In the days to come, I will try my best to improve the service quality, and do things quickly, efficiently and without making mistakes. Have a good service attitude, accumulate experience in receiving guests and leave a good impression on them. When answering the phone, you should also constantly improve your language skills. Clever question and answer guests.

Strive to satisfy every customer. Strengthen the study of etiquette knowledge. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately. If you know that there is no one in a certain department, you will remind the caller, briefly explain when there may be someone, or briefly answer the questions that the customer can do, and seize the appropriate opportunity to promote the company. Strive to create a good front desk environment. To maintain the good image of the company's facade, we should not only pay attention to our own image, but also maintain good environmental hygiene, so that customers have a pleasing feeling.

Concise summary of the application for confirmation at the administrative front desk 7 It has been xx years since I joined xx Company. Here, I started my work as an employee from a school student, and learned more knowledge and skills, which improved in all aspects. With the support of the leader and the help of my colleagues, I finished my work well. I am very grateful to the company leaders for giving me this growth platform, so that I can continue to grow and learn in my work and improve my own quality. The work of probation period is summarized as follows:

Daily work:

1, make things detailed, organized and standardized.

The work at the front desk is trivial, sending and receiving faxes, emails and newspapers, maintaining office equipment, delivering water and receiving different visitors. When I first came into contact with work, sometimes things got together, and I couldn't cope with it, as if I was in a hurry. Although I finished the work, I didn't notice some details during the work, and things were chaotic and the efficiency was reduced.

After continuous exploration and summary, I realized that in order to complete these tasks with high quality, we should first make an overall plan for the work, and then start with the details to maintain a good working condition and improve efficiency. Only by constantly improving ourselves can we be competent for seemingly simple administrative work. Now, we have been able to better coordinate our work and try to properly handle the details of our work. Strive to give you the best support and service, constantly improve your business level, and always demand yourself according to professional standards. At the same time, standardization needs to be strengthened, and I will pay more attention to this point in my future work.

2. Keep in good working condition

Low people are kings, and low land is the sea. Administration itself is a service and support work, especially the reception at the front desk. When a customer visits or the company has a large meeting, the front desk will be responsible for some tea preparation and service, understand everyone's needs and serve everyone in time. Drivers who pick up other people, such as newspaper delivery, water delivery and visitors, should also be considerate and reflect the good image of the company.

Only by maintaining good working conditions can the service quality be improved. In the process of work, I ask myself to avoid negative emotions, keep in mind my job responsibilities, always put my position at a suitable height, and devote myself to my work with the attitude of serving others and improving myself. This is also a necessary accomplishment for an administrative staff.

3. Learn communication and teamwork.

Communication is an indispensable ability for a person to survive in this society. The front desk work needs to deal with many people at home and abroad and all sectors of society. Communication, as well as good and effective communication, is particularly important. In these three months' work, all kinds of communication are basically smooth, but there are also many problems. When something happens, in many cases I lack enthusiasm and initiative in communication. Always take time to think, instead of understanding and communicating in time, and deal with things a little passively. So it also wastes some time and reduces work efficiency. This is a very unprofessional aspect.

Be proactive and solve problems in the first place. Not only can you finish your work better, but you can also encourage yourself to develop the quality of not escaping and being responsible to the end. In the future work, I will use this standard to demand myself and strive to finish the work better.

Time flies, I have been in the company for x months. During the probation period of X months, I get along well with my colleagues, and work as the front desk of the company under the guidance of the leaders and the cooperation of my colleagues. The probation period of x months not only learned the company's rules and regulations, but also the corporate culture. And have a deeper understanding of the work at the front desk:

If you want to do a good job at the front desk, you must have an important understanding of the front desk work. This position not only reflects the image of the company; This is also the first impression of foreign customers on the company. Therefore, starting from welcoming guests at the front desk, a good start is half the battle. In my opinion, no matter which position or job, it is a part of the overall organizational structure of the company and is for the overall goal of the company. With the understanding of its importance, I further thought about how to do my work well.

The main work of the front desk is to receive guests, transfer calls, send and receive faxes, copy and register. You should also have a general understanding of people entering and leaving.

First, tidy up the items at the front desk at work, and check whether all electrical appliances are in good condition and whether the power supply is turned off. Look at the memo of that day and see what else to do. The front desk lobby should always be clean and generous. Newspapers have to be sorted out every day. When the number of drinking buckets is insufficient, please ask Mr. X to deliver water in time. When there are not enough items needed at the front desk, you should apply for purchase in time, such as paper towels and copy paper. When there are not enough brochures in the reception room and lobby, they should be supplemented in time. When the fax machine, copier and printer are out of ink, you should call Mr. X to add ink. If the items at the front desk are broken, such as curtains, call a mechanic to repair them; If there is something wrong with the telephone line, you should ask the telecommunications bureau for help. We must find a solution to any problem.

Second, when you receive a fax, you should pay attention to who the other party sent it to and ask about the contents of the fax to avoid receiving spam. When you receive the fax, you should give it to the relevant personnel in time and check whether the fax is complete. If the other party is an automatic fax, you don't have to receive it. After sending the fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied data to avoid the omission of the copied data. Sending and receiving faxes and photocopies should be registered. If there is a letter, it should also be handed over to the relevant personnel in time.

Third, the front desk receives guests. To do this work well, the most important thing is service attitude and service efficiency. When you see a visiting guest, you should immediately get up and say hello. When visiting a guest for the first time, you should ask the other person's name clearly, find out who has something to do with it, and inform the relevant person in charge after knowing the purpose of the visitor. Among them, you should also know whether to leave the guests in the reception hall or reception room, or to lead them to the office and reception room of the person in charge. Smile at the guests, be patient and meticulous, and be kind and generous. After the guest is seated, pour the tea and inform the guest that the relevant person in charge has been notified. A moment, please. The reception room is air-conditioned in summer and open in winter. At the same time, the reception room has no peculiar smell and the air is smooth.

Fourth, when transferring calls, pay attention to polite language and use company standard language: hello! Xx Company! Then ask what's the matter, ask who the other party is looking for, what's your name, and transfer it to the relevant personnel after understanding the situation. Familiar with the office phone number of employees in the company. If the caller is advertising, selling or networking, these calls have nothing to do with the company and will be rejected. If someone is looking for X, pay attention to whether the other person really cares about the company and look for X; If you can't judge, you can turn to xx. Find the phone number of assistant X, manager X and other leaders. The telephone number of the leader should also be clearly remembered, and the leader can greet him cordially when he sees the phone.

The scope of work at the front desk during the probation period of X months may be smaller; There is also less work content. However, I have my own shortcomings. If I don't pay enough attention at work, I will feel confused. I hope I can work harder and harder in the future. Do more for the company.

In my future work, I will constantly improve my image, work quality and efficiency. And sense of responsibility

Concise summary of application confirmation of administrative front desk 8 I. Daily work of front desk

1. The receptionist is the first person to show the company's image. From 20xx 10 to February 65438, I treated every visiting customer warmly in strict accordance with the company's requirements and guided them to the relevant office. For the door-to-door salespeople, I greeted them politely and filed their practical business cards and brochures for future work, nearly nine of them.

2. Answer and transfer calls, copy faxes and distribute letters, and seriously answer any incoming calls, with an accuracy rate of 98%; Be able to deal with harassing calls tactfully and reasonably, and improve work efficiency; When sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied data to avoid the omission of the copied data. If there is a letter, it will be handed over to the relevant personnel in time.

3. Dealing with temporary events When it is found that there is not enough water in the drinking bucket, it will ask Dahe people to deliver water in time. When the items needed by the front desk are not enough, they will apply for purchase in time, such as paper towels, copy paper and disposable paper towels. When the printer is out of ink, it will call the ink adding business personnel to add ink. When the office phone bill is running out, go to the business hall to deposit it in advance. If the items in the office are broken, such as the air conditioning switch and the lights in the bathroom, they will call the state-owned property in time to let the property master check the reasons and let the property master install the equipment they need to buy. The fault of the switch attendance machine is directly solved by contacting the merchant after sale. If there is a problem with the telephone line, ask the telecommunications bureau for help. In short, we will find a way to solve the problem in time.

Second, the comprehensive affairs work

1. Book rooms, air tickets, tickets and birthday cakes. When the employees of the project department need to book air tickets or air tickets on business trips, I will contact the ticketing in time and keep track until the air tickets are delivered to the company, which will affect the travel of the business travelers for free; So far, about 70 tickets have been booked. For leaders or colleagues who need to make a reservation when they come to Zhengzhou for business, I will send a text message or call them to confirm the hotel details after booking; And the employee's birthday cake reservation. I will confirm the time with the staff the day before the reservation. On my birthday, I told Wang Lanying that there would be birthday wishes in OA, and I ordered a total of 17 birthday cakes in 20xx.

2. Filing documents and registering office assets. The training materials and confirmation forms received by the project department personnel are classified according to the file bag; The newly purchased books in the office will be stamped by Zhang Lixian and numbered to facilitate asset management. There are 37 books in the office at present. Other office equipment (such as notebooks, CDs, sockets, etc.). ) are also registered in detail, and employees also sign and register according to company regulations when borrowing.

3. Attendance statistics The attendance details before 25th of each month come from the attendance machine. If you don't know, you can check with everyone by email, and then make a statistical summary, which can be sent to Wang Lanying on time.

4. Organize employee activities. Organize employees to go to Agricultural University at five o'clock every Wednesday afternoon. Through activities, we can improve team consciousness and exercise well. It's cold recently, and fewer people are willing to go out. During this period, we organized a table tennis competition, but the effect was not particularly satisfactory, which is also a place that needs to be improved in the future.

Third, other work.

While completing my own work, I also help to complete the work of other departments. Such as assisting the personnel of software project department to bind project documents; Assist Xue's work in the marketing department, send gifts to customers with him, and make tenders. In this process, I also gained some new knowledge.

Fourth, shortcomings in the work.

1. I didn't make a good plan when purchasing office supplies, and I didn't consider it comprehensively enough. I only see what is missing in front of me, which requires me to pay more attention and worry more in the future.

2. There was an error in attendance statistics. Although it was corrected at that time, it had little impact, but it also reminded me of the importance of being careful. After the attendance is completed, you must check it carefully and confirm it before sending it out. There are also some letters of the same type. If you send it out with mistakes, it is easy for others to think that you are a careless person. Although this kind of mistake only happens occasionally, it must be avoided as much as possible.

The effect of organizing outdoor activities in recent winter is very bad. In the middle, Zhang Li and I also discussed indoor activities, provided chess, checkers and other activities suitable for indoor play, and organized and implemented them, but this still failed to achieve the effect of outdoor activities. The solution to this situation is still under consideration.

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