What are the main points of the waiter's standing posture?

Standing service is one of the basic skills of restaurant waiters. "Stand upright as a pine" means that people should be as dignified and straight as pine trees. The basic requirements of standing posture are: standing straight, natural, cordial and steady.

Pay attention to all the conditions of guests and restaurants at any time during dining, so as to achieve better cooperative service and satisfy guests with convenient and high-quality service.

Be sure to use a tray when operating to avoid spilling tea and vegetable juice. You should arrive at the service meal with a voice to avoid conflict with the guests. If you make mistakes in your work, you should apologize to the guests immediately.

If you have any questions at work, handle them in time, and report to your superiors if you can't solve them yourself.

Job responsibilities:

Clean up gfd, put on light makeup, arrive on time, don't be late, leave early, obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly.

Before going to work, know the number and time of dining, whether the banquet guests have other special requirements, and do a good job of personalized service.

Before the formal meal, according to the arrangement of the foreman, carefully clean the tables, chairs and dining room, lay the dining room, and prepare all kinds of supplies to ensure normal business use.

Stand well at the appointed time, greet the guests with a natural smile on your face and a full spirit.

When the guests arrive, arrange the guests to sit in time, increase or decrease the seats according to the number of people, take the initiative to pull the chair (put the clothes first), and introduce the characteristics and business nature of our store.

When serving the restaurant, please always say thank you at the beginning, always use polite expressions and smiles, ask for tea, pour tea and send towels for the guests in time, introduce the ordering method, and consult the guests' drinks and registration prices.

When the food is served, communicate with the guests more, answer any questions, answer the guests politely if you don't know, ask first and then answer when necessary, and avoid arrogance, impatience, impatience and annoyance.