Traditional Culture Encyclopedia - Hotel reservation - What if the guest wants to book a private room, but the consumption standard is not enough?
What if the guest wants to book a private room, but the consumption standard is not enough?
1. Recommend rooms of other standards or adjust to other standards. This will not only meet the needs of the guests, but also make them feel the enthusiasm and concern of the hotel.
2. According to the situation, lower the standard appropriately. If the hotel business is not busy, you can consider lowering the standard appropriately, but you should explain to the guests that this is a special discount given by our store.
3. If the above two methods are not feasible, we can consider negotiating the price. Let's see if we can make some adjustments in the price to suit the guest's budget.
In a word, the most important thing is to keep communication and find solutions according to the actual situation. This will ensure the satisfaction of the guests and be beneficial to the long-term development of the hotel.
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