What should I do if the Lecong Furniture Store shipped less accessories and the seller won’t replace them?

It feels like cheating. But you are also at fault. When signing for the goods, you should immediately check whether the parts are complete. If there are missing parts, you should contact the merchant immediately and explain the situation to the express personnel in person. The merchant cannot escape with the courier's certificate.

If you directly sign for the goods without checking and then find missing parts after installation, the merchant has reasons to refuse: 1. It is not sure that the missing parts are due to the packaging personnel's mistakes; 2. Is there something wrong with the transportation process (of course , if the packaging is intact and has anti-counterfeiting seals, it is definitely not a transportation problem)

I think it is better to negotiate carefully. If the merchant insists that there is no problem with his goods, but the missing parts affect the use, then If you lose a little, you can buy it back from the merchant. It is useless to treat your anger with him. Unless you have enough energy to find the local Consumers Association to deal with it, the result is probably in vain.

In fact, online shopping is now more secure than physical stores. You are absolutely right. With Alipay supporting it, at least merchants don’t dare to be so arrogant