Year-end summary of directors of property companies in 2022: 4 articles.

Time flies and our work ends smoothly. Many people need to go to the annual work summary. At this time, you can seize the opportunity of summing up and make a comprehensive analysis of yourself. Do you know the key points in the annual work summary? The following "Year-end Summary of Directors of Property Companies" was collected by me for everyone. Welcome to share it with your friends!

Year-end summary of the person in charge of the property company 1 Dear leader, hello:

Since 20xx 165438+ 10 joined Lvshui Huada Property on October 23rd, in order to adapt to the new post and working environment as soon as possible, I have consciously strengthened my study, asked for advice with an open mind, dispelled doubts, constantly clarified my working ideas and summarized my working methods, and now I am competent for my work. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of company leaders and colleagues, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work. With the cooperation of our quality department and other departments, we have successfully completed various tasks and will report our work here. Details are as follows:

I. Attend company training and learn about company culture.

1. Participate in the training arranged by the company, such as personnel management system, safety and quality manual, etc.

2. Study hard and take an active part in the training exam.

Second, work practice.

1. Participate in 20XX annual inspection, conduct quality inspection on Guangyuan governance project, carefully inspect according to company requirements and quality specifications, and point out corrections.

2. Establish and improve the file management system, and classify and file all kinds of documents. At the same time, record the minutes of weekly and monthly meetings, and complete the task according to the plan and leadership arrangement. At the same time, an electronic file is established, which can be consulted at any time.

3.20x65438+1October 17 According to the instructions of the company and the arrangement of the leaders, we followed the Nanchong project area to carry out a series of quality work. Individuals mainly complete the data import of Tian Wen's financial charging software and assist Tian Wen in establishing the company's charging system.

Three. Main experience and gains

After working for three months, I have finished some work, learned some working methods, absorbed a lot of experience and gained a lot. To sum up, I have the following experiences and gains.

(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible;

(2) Only by actively integrating into the collective and handling the relations in all aspects can we maintain a good working condition in the new environment;

(3) Only by adhering to the principle of implementing the system and seriously implementing it can we perform the duties of quality supervisors;

(4) Only by establishing service consciousness and strengthening communication and coordination can we do our job well.

Fourth, there are shortcomings.

Due to less work practice and lack of relevant work experience, the work has the following shortcomings.

(1) Don't know enough about property management services, especially about some management situations of the project.

Verb (abbreviation for verb) What to do next?

In view of the shortcomings in the work, the following aspects are highlighted in order to do a good job in 14.

(1) Improve the file management system and strengthen management;

(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;

(3) Assist the leader to complete the quality inspection plan in 14 and other tasks;

(4) Collating data to prepare for ISO supervision and audit of 14 company;

To sum up, although some tasks have been completed during the trial period, they have not fully met the requirements of the company, and there is still a long way to go from the advanced standards of property quality management. In the future, we must strengthen our study and do a good job in quality under the direct leadership of the department manager. I am confident that in my future work, I will continue to improve, innovate, do all the work well, sum up experiences and lessons, keep forging ahead, and be a real propagandist, shaper and executor of Huada brand.

Abstract: Zhang Shuqing 20XX February 23rd

Year-end summary of director of property management company 2 xx property management was established in xx 10. Over the past six months, the property management office has been implementing the principle of owners first. According to the actual situation of the community, while improving the service, the management work has been rationalized and improved, so that the property management work in the early stage of the community has gradually embarked on a standardized track. Since the establishment of this department, the work of the property manager is summarized as follows:

First, the completion of daily work objectives

(a) the property management work of the owners in the early stage.

1. Be familiar with the construction of various facilities and equipment in the residential area, and cooperate with the engineering department to complete the acceptance of various constructions.

2. According to the actual situation of the community, complete the work plan and do a good job in the protection of finished products. Completed various management schemes of the community, such as: property repossession process, vehicle management scheme, public security management scheme, decoration management scheme, maintenance workflow, etc.

3. Cooperate with the sales department.

In order to cooperate with the sales work, on the one hand, we should do a good job of taking over the property, on the other hand, the customer service staff should patiently answer customers' questions about property management, and at the same time, we should arrange cleaning services on the spot, and the security guards should provide 24-hour military service to maintain a good mental outlook.

4. Make preparations for the owner's occupancy, sort out the occupancy data and various agreements and management regulations, and successfully complete the handover work; According to the actual situation of the community, the process and post of check-in procedures are reasonably formulated, and the owner's notice of check-in, decoration notice and decoration procedure flow chart are set up to make the handover work go smoothly.

(2) Housing management

At the first time, the office building and the construction unit of Yiyuan Upper Courtyard were handed over one after another, and the property management department cooperated with the engineering department to complete the acceptance work, and carried out more than 20 times of acceptance, summarized the unqualified items in writing, followed up the rectification of the construction party, and filed the existing problems.

In order to improve this work, the housing management files have been established, the housing management system has been formulated, the management plan has been formulated, and a special person is responsible for regular inspection. The first office building has been used, with no decoration damage, uniform appearance and no damage to the building structure.

(3) Management of public facilities and equipment

For the first office building that has started to be used, a complete maintenance plan and emergency plan have been formulated in the management of public facilities and equipment, so that daily inspections are registered and minor repairs are recorded. Complete minor maintenance and emergency maintenance to meet the management requirements of facilities and equipment maintenance in place, timely maintenance and normal operation.

Xx all kinds of public facilities and equipment can be used normally. The property management department focuses on the protection of finished products, regularly checks public lighting, tube wells, garages and other facilities, and handles problems in time when found.

(4) Environmental sanitation and greening management

In terms of environmental sanitation, in view of the gradual improvement of the residential environment, everyone began to organize regular and irregular cleaning, formulated corresponding cleaning procedures and assessment methods, and bagged and fixed-point piled up decoration garbage, centralized transportation management, strengthened the sanitary inspection of the residential area, and ensured the cleanliness and beauty of the residential area.

The greening of residential areas is still maintained by the construction unit, and the management office actively cooperates with and supervises the greening company to carry out the construction and maintenance work, and puts forward reasonable suggestions in time for the problems existing in the construction and maintenance of the greening company.

(5) Community safety work

Public security prevention and fire fighting in residential areas are the top priority of property management. The security of the upper courtyard community is managed by a professional security company, which is responsible for the maintenance of public order, smooth roads, garage management, peripheral vehicle parking management and fire safety management of the property. Security personnel are required to carefully inspect, perform civilized duties, be polite and manage boldly when encountering bad people and things, so that the security work in the community is in a good state.

(6) Others

1. Do a good job in maintenance service.

In order to do a good job in the maintenance of houses and related facilities, we work closely with developers, builders and manufacturers to determine maintenance procedures and methods to ensure the timely rate and completion rate of maintenance work. We carry out timely and regular maintenance and inspection of all kinds of facilities, and timely repair and deal with problems to ensure that the normal use of the owners will not be affected.

2. Strengthen the management of residential decoration.

Decoration management of residential quarters is an important part of early property management, which is related to the service life and safety of the property and the integrity and beauty of the houses in residential quarters. According to the actual situation and management requirements of residential quarters, we have formulated detailed management systems, such as decoration instructions, cleaning and transportation methods of decoration garbage, etc. , and adhere to the daily inspection of decoration households, make records, solve problems in time, and adhere to the principle. Ensure that the main structure of the house is intact, and ensure that the appearance of the community is unified, intact and beautiful.

3. Listen carefully to the opinions of the owners and solve problems for the residents in time.

The owner's suggestion is our working principle. Therefore, we can carefully record the problems reflected by residents, deal with them in time, improve communication with owners, patiently explain to owners, and solve problems for residents in time.

Second, the existing problems and lessons

Although some achievements have been made in the past six months, there are still many places to be improved and strengthened. First, the overall quality of management and service personnel is not high, the sense of service is not strong, all aspects are not considered comprehensively, and the practical ability needs to be improved; Second, there is not enough communication and understanding with the owners. Third, the management of equipment and facilities needs to be strengthened. In view of the above problems, in the work of xx years, we will learn from experience and lessons, strive to improve employees' owner skills and management level, and do a better job.

Three. Xx year work plan

(1) department management: integrate the resources of the management office, train employees' work skills, implement the assessment mechanism, and strengthen the competition awareness of all staff.

Refine the responsibilities of each post in the department, clarify the responsibilities and rights, avoid dead ends in work, and do the service work in detail. On the basis of ensuring the steady improvement of the management quality of each team, we will strive to improve the overall management and service level of the department, ensure that no major safety accidents occur, and make the property services of xx two projects more detailed and efficient.

Establish and improve the performance appraisal system of customer service personnel, maintenance, security and cleaning, implement the monthly work appraisal mechanism, advocate the competitive consciousness of employees to survive the fittest, strengthen the study of professional knowledge, and consciously abide by and maintain the management system of the company and departments.

(2) Cooperate with the engineering department to take over the acceptance and daily inspection, and cooperate with the sales department to make preparations for sales and opening.

(3) Strengthen system construction and strengthen supervision and inspection.

(four) the establishment of domestic service, paid maintenance, do a good job in the management of clubs and parking lots, improve property services.

(5) Do a good job in external coordination, further straighten out various relationships, work closely with developers, and actively contact police stations, urban management, sanitation, telecommunications, heating and other departments in order to smoothly carry out property services.

Year-end summary of director of property company 31989 was born in August. Outgoing personality, love basketball, travel, graduated from xx interior design major, engaged in related majors one year before graduation, and joined the customer service department of * * Country Garden in September of xx as a customer assistant, studying in Zhongmiao, * * and Country Garden in the county respectively. So, after systematic training and assessment, he took up his post. During my study, I was deeply influenced by the corporate culture of Country Garden and the professional attitude of my colleagues. I returned to work in Country Garden on October 30th, 2009/KLOC-0, and participated in the establishment of the department and some previous property work. After the building was closed, Country Garden mainly assisted the superior in work, building inspection and some engineering problems after the building was closed. (personal statement)

The property company represents the majority of owners internally and Country Garden externally. Customer service department is an external department under the property management company, which balances the interests of the company and the interests of the owners. As an important post for the property management company to follow up the project after repossession, the engineering assistant not only needs comprehensive property management knowledge, skilled business skills and the ability to solve problems on the spot. Dealing with the external influence and influence of the company requires a certain understanding and understanding of the business of other departments within the property management company. In the customer service department, he plays the role of managing, combing, mediating customers and safeguarding the interests of the company, and also plays the role of supervision, coordination and cooperation internally. Understanding of the new position

Management scheme: Under the mature mechanism of the existing mode of Country Garden Property Service Department, we will give employees the most basic respect, trust and space in their work, maximize the potential of employees, guide employees to know their strengths and weaknesses, and learn and understand at the same time, so as to make themselves grow and progress. Let everyone play the most important role in the most suitable position.

Annual Work Summary Did Fan Wen, the customer service supervisor of the property company, bring you a good mood?

Year-end summary of the property company Article 4 The director can get a probation period during this epidemic, which not only tests my business ability, but also tests my determination to be a property security guard. I am glad that I passed this exam and successfully became a full-fledged property security guard, protecting the life safety of every community owner and providing convenience for every community owner. The following is a summary of my probation work. I will write it down and show myself how I have grown up.

First, the responsibility of property safety.

Safety, security, its duty is to protect its safety, whether it is life safety or money safety, which is the duty of property safety. It is my honor to be a property security guard, which shows that I am a trustworthy person, a person who can bring security to others, so that the owners of the community can live in peace of mind and trust us to handle some things. This is my duty as a property security guard. I hope I can stay in this position all the time, protect the safety of community owners and realize my own value.

Second, the current epidemic needs courage.

In the middle of my probation period of property security, this new type of coronary pneumonia happened to be popular. My family was worried about my safety and wanted me to quit this job, but I was still a little timid, but out of a sense of honor, I made the decision to stick to my post. Finally, my family had no choice but to prepare the safest mask for me every day, and then go home and clean up the germs that might be on my work clothes in the cleanest cleaning order. I am very grateful to my family and myself. Thank my family for their care and love for me, and thank myself for my courage in this profession. Blocking the work of a community, as a property, can be said to be a crowd facing the virus. You don't know which household carries the virus, and you don't know how many infected households there are in the community. You have to check one by one. The possibility of being infected is 90% of that of ordinary people. But this is my job and I have the courage to face it.

Third, the determination to do a line and love a line

Being able to turn positive in this epidemic also reflects my determination to do a good job in property protection. In the meantime, I don't want to give up this position and this line, but devote all my time to protecting others. I'm not bragging. I admire my professionalism, but I know that every property security guard must and is willing to do it. There is nothing to boast about. What we need to do is to continue to do a good job and do a good job in property safety.

Year-end summary of the security supervisor of the second property company

The probation period is almost over. Looking back on the work of these three months and summing up the gains and losses of these three months, I feel a lot. In the past three months, I have been keen on my work, being strict with myself, keeping my job order and always maintaining the attitude of "modesty", "caution" and "self-discipline". With the care and training of leaders and the help and support of colleagues, I always study hard, make positive progress, strive to improve myself, always work hard, complete my tasks seriously and perform my duties well. As a security guard, in my heart, Hublot Community is my home, leaders are my parents, colleagues are my brothers and sisters, and things in the community are my own business. I will carefully guard my home and let it thrive in a safe environment. I understand that as a family member, a security guard has the great responsibility of "guarding the community and guarding my home".

Security is a special and dangerous job, but I am not timid or afraid. I remember a famous person once said, "We don't work for the boss, not just to make money. I am working hard for my dream and great future. " . We can only improve ourselves in performance. "Therefore, we must uphold a serious work attitude, do a good job in daily seemingly dull work, and do it well if you want. Resolutely complete every task assigned to us by the superior leaders, so that the leaders can rest assured.

Under the leadership of the department manager Li, we successfully completed this year's work tasks, which were satisfied by the residents/tenants and recognized by the leaders. Our work this year has been complicated for three months. There are renovation projects for residents/tenants, and there are many people coming in and out. In addition, due to the impact of the current financial turmoil, the seriousness of the current public security form has increased our work pressure. In this case, we have strengthened the supervision and registration of people entering and leaving and construction workers, strengthened the inspection of buildings, completely eliminated the accident in the bud, and ensured the safety of the community.

After work, under the deployment of the department, we carry out physical training for security guards, including queue training and military boxing. Adhere to the expected goal and complete the training plan with good quality and quantity. At the beginning, I had the same complaint as the players, and felt that it was unnecessary to train this all day. But in the end, I realized that if we want to have excellent overall business skills and strong physical fitness, how can we play our role of "training for a thousand days and using troops for a while" without hard training? So we have been insisting.

As a security guard or volunteer firefighter, this year, in the fire safety training organized by the department and the emergency response plan in case of fire, I can seriously study the records and master the fire protection knowledge, and organize personnel to inspect and maintain the equipment on a regular basis in combination with the fire protection equipment and facilities in my community, so as to ensure the life and property safety of residents/tenants on the principle of "prevention first, combining prevention with elimination".

Year-end summary of security supervisor of property company 3

Since I entered the property management work, under the strict requirements of property management, with the help and education of department leaders and colleagues, my thoughts and theories have become increasingly mature and my business mind has become clearer. When I first came to the company, I was very worried about how to get along with people and how to do a good job. However, the relaxed and harmonious working atmosphere of the property and the United and upward corporate culture made me complete the transformation quickly. In particular, through a series of study and exercise in the early stage of property management, I have further improved my professional quality and made it clear that as a property security guard, I should be realistic and enterprising in practical work. The work during the probation period is summarized as follows:

First, understand the purpose of the company.

Impression and feeling of the property: a professional company that provides security services for large-scale events across regions through the training provided in the early stage of the property and its own work experience. The tenet of Water Property is "high quality, credibility, safety and first-class". Through several months' work, I have realized this more.

Two. Work plan

Work performance Since I was engaged in property management, I have participated in the drafting and formulation of security plans in _ _ and _ _ _ _, and I have done my best in my work, giving full play to my expertise in photography and drawing, and successfully completing the tasks assigned by all levels.

Recently, under the leadership of the manager, I participated in the on-site security task, responsible for the collection, management and distribution of duty certificates and duty equipment, successfully completed the protection of duty equipment, and ensured the smooth completion of the task.

Third, the existing problems

Problems at work Although I work hard, there are also many problems at work. In the process of making security plan, the statistics of security forces are not detailed enough, which leads to mistakes. The ability to coordinate work is not very strong, especially after the leaders assign work, they don't know how to start and how to do it, which in turn affects the progress of the whole work. I am not familiar with my own business, especially drafting and formulating security plans, and I need to strengthen my study.

Year-end summary of security supervisor of property company 4

The 20_ year will soon pass, and we will greet it with confidence. The past year was a year for the company to improve enterprise safety and service quality, and it was also an ideal year for the safety management department to implement various indicators of the project department. When we bid farewell to the old year and welcome the new year, we should review the work of the year, sum up experience, find out the shortcomings, foster strengths and avoid weaknesses, and create new achievements in the new year.

First, quality service, win trust.

By introducing Xinchang brand management, strengthening management standards, strengthening on-site supervision and quality inspection of management personnel, the company gradually improved the image of security posts and windows, and constantly improved its quality service level, which won the praise of park owners and their trust. Entrusted by the owner, the Property Safety Management Department assisted the company in reception work for hundreds of times, including X NPC delegations, X Publicity Department of the Communist Party of China leaders and X well-known enterprise cooperation meetings. Due to the excellent reception work, the excellent service of the safety management department has been praised by the owners.

Second, give priority to prevention and focus on monitoring.

Under the care and guidance of the company's headquarters, the project department implemented the "six prevention" measures such as fire prevention and theft prevention by formulating various safety plans and other fire prevention plans, and no accidents occurred throughout the year. The project manager will hold a department manager feedback meeting every day to inform the situation and put forward requirements. The security department arranges cadres and employees to check frequently and strictly prevent and control, and implements group defense, group inspection and group treatment with the cooperation of relevant departments to ensure that the park is foolproof.

By reviewing and summarizing the work in the past 20 years, the Safety Management Department sums up the past, looks forward to the future, corrects the shortcomings, and sets the service improvement target for the new year, so as to promote the all-round development of the work in the Safety Management Department in the past 20 years.

The following work has been the focus and promotion project of the security department in the past 20 years:

1, we will always implement the policy of "safety first, prevention first", and the security department will continue to follow up the implementation when the specific implementation of various plans is still not perfect.

2. The management level of security guards and leading institutions needs to be improved: the comprehensive qualities of key personnel such as cultural literacy, professional knowledge and management ability are uneven, and the management norms formulated by the Security Department and the project have not been fully implemented. The Security Department will strengthen education and training in view of the existing problems.

3. Service quality needs to be optimized and improved: from many inspections and customer complaints, it is found that the service quality of security guards in various positions in the security department is high and low horizontally and good and bad vertically. The Security Office will strengthen management to ensure that there are no different service standards between day and night, between peacetime and weekends, and between leaders.

4. The recurring problem is that individual security guards' gfd is untidy, not vivid in manners, not considerate in service and inflexible in handling. These problems have seriously affected the overall service quality. In the 20-year work, the security department will focus on follow-up and pay close attention to implementation.

Year-end summary of security supervisor of property company 5

The year's work is over and the road ahead is long. In my mind, this year's work is of great significance. The work in the past year has made me mature a lot. I also know that this is a very good choice. I came here last year, and the security work was appreciated by the leaders. In the past year, I didn't live up to the expectations of the leaders and finished my work. I regard safety work as my daily life. In fact, this is normal and very useful. As a member of _ Property, I am proud to be here. I have worked very hard for 20 years. I have done a lot of security work in my community, and I am more familiar with the work of our property. Although the work progress this year is very difficult, our property has been working hard. As a security guard of _ property, I also summarized my work this year.

First, improve self-cultivation.

A year's work is hard and firm. The workload of the community is very heavy. In our daily work, our security personnel pay attention to high-quality work. Every security personnel has a strong collective quality. We regard the security department as a collective. Although it is a department with dozens of people, we work alone, and the work is not a person's business. Only by cooperating in many ways can we do it well.

As a security guard, of course, one's own physical quality cannot lag behind. In the past year, we had training every morning. We do nothing but provide safer and safer work for the _ community. We have been in a very sober state at work. The purpose of training every morning is to improve our physical fitness. As a security guard, I only take this job. We have many tasks, this is one of them. Every security guard must do this.

Second, the safety work

We pay attention to providing owners with a more secure living environment, starting with my daily security work. We are fully responsible for the daily security work of the community. Every one of our security guards plays an extremely important role in their work. They work hard for the daily work of the community. We monitor every corner of the community 24 hours a day, and that's not all. We do this work to completely rid our whole community of such worries. This is also the safety work done well, naturally gaining the trust of the owners. This is the first point. We will even take turns patrolling, which is our scope of work.

We must ensure that all aspects of fire control work in residential areas are in place. It's a hot summer, so it's necessary to do a good job in this field. We should regularly check the fire control work on each floor. In order to ensure the safe life of the owners, we did do safety work in all aspects in the past year and will continue to do so in the future.