How to reset the password of Hikon DS-2CD32 10D-I3 camera?

First, use WeChat customer service to reset yourself.

Pay attention to Hikvision's official customer service WeChat account, click "Password Reset" in "Intimate Service", click "Device Local Recovery", then click "Forgot Password" in the SADP software, click the QR code in the password reset interface, scan the QR code with your mobile phone to generate a security code, enter the security code in the SADP software, and then enter a new password to complete the reset.

Second, reset with the generated XML.

The method is still to use the SADP software to generate the XML file of the device, send it to 400@hikvison.com, wait for the customer service staff to return the password reset XML file, then import the SADP software, enter a new password, and complete the reset.

Third,

Download the device network search tool "SADP" in Hikvision official website. Service Support-Download-Tools Software-Network Camera Configuration Management Software? After downloading, follow the prompts to select the required device type and install the search tool.

Note: Some CD-ROMs of video cameras or hard disk recorders may have search software suitable for this device. You can directly install the search software attached to the CD-ROMs.

Make sure that the computer and the device that needs to reset the password are in the same LAN, and pay attention to the IP addresses of the computer and the device in the same network segment.

The default IP of the device is generally: 192. 168. 1 .64, subnet mask: 255.255.0, gateway:192.1. The attached file usually includes information about the default IP.

Open the search software and type the number of the device whose password needs to be reset (on the left side of the software). After selecting the device, click "Forgot Password" in the lower right corner.

If you still can't reset the password or prompt abnormal information such as "This model does not allow self-service recovery, please contact the branch office for handling", please check the precautions in "Please select a password recovery method" to see if the camera belongs to the scope that needs to be handled by contacting the branch office. You can directly call Haikang technical support hotline to consult the contact number of the branch. Can I also check the telephone number of Hikvision after-sales service station online? .