Traditional Culture Encyclopedia - Photography major - 123 15 is it useful to complain about wedding photos?
123 15 is it useful to complain about wedding photos?
1. 123 15 Is it useful to complain about wedding photos?
1. When a consumer takes a wedding photo, he encounters a malicious breach of contract by the merchant, digs a hole for the consumer, or the merchant does not solve the problem that the goods do not match the real thing. Consumers can complain to relevant platforms, local tourism bureaus or 123 15.
2. 123 15 Whether the complaint is accepted or not needs to meet the following requirements:
(1) belongs to the responsibilities of the administrative department for industry and commerce;
(2) Without mediation by the administrative department for industry and commerce;
(3) The goods purchased by consumers have problems during the warranty period;
(four) consumers know that their rights and interests have been damaged for less than one year;
(five) consumers can provide evidence to prove that their rights and interests have been damaged;
(six) in accordance with the provisions of national laws, regulations and rules.
Second, the way to take wedding photos to protect rights
1. Settle through negotiation
When consumers take wedding photos, if they encounter problems, such as the inconsistency between the finished products and the purchased goods, they should give timely feedback to the merchants and negotiate how to solve this problem. Usually, merchants will re-make finished products or give certain gifts according to the situation. If you are not satisfied with the business results, you can express your opinions and finally reach a mutually acceptable result.
2. Complaint resolution
If in the process of taking wedding photos, consumers encounter the situation that merchants deliberately dig holes, which they can't accept and suffer, and the merchants don't negotiate to solve it, then they can only take rights protection and complain to the merchants. If it is an order on the platform, it can be fed back to the relevant platform to provide corresponding evidence and wait for the platform's processing plan. If it is a local wedding photography shop, you can report it to the local tourism association.
Conclusion: The way to protect the rights of taking wedding photos can be solved through consultation first. If the merchant has made a mistake and is willing to give a compensation plan and the consumer is satisfied, then it is best to solve it through consultation. If there is invisible consumption or malicious breach of contract, and the merchant fails to solve it, then you can consider calling 123 15 to make a complaint.
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