The track of Tplink ball machine makes people unable to turn up and down.

If the tplink ball machine tracks that people can't turn up and down, it is probably because the vertical direction limit of the ball machine is turned on. This restriction can prevent the ball machine from fluctuating in the tracking process, but it may also lead to the inability to track objects that are high enough or low enough, so the settings need to be adjusted accordingly. Settings that may need to be adjusted include vertical limit, angle limit, tracking speed, etc. If the problem cannot be solved, it is recommended to contact tp-link customer service for professional help.