How to run a hotel well?

To run a hotel well, we need to serve customers according to the hotel's own positioning, corresponding customer groups and good service level, as follows:

1.B&B operates a niche market, which cannot satisfy and suit everyone. Operators must have their own direction and persistence, meet the artificial requirements of the people you want to receive, take good ideas as the basic principles of operation, and then operate with heart.

2. Buildings that conform to the local environmental atmosphere, distinctive and attractive buildings and beautiful natural landscapes are definitely the basic conditions for charming homestays.

High-quality hoteliers must know how many people can be accommodated in their environment and space. In addition, in order to create higher satisfaction and quality, it is necessary to know how many guests all employees can serve.

4. Only by adhering to good characteristics and styles and choosing the right guests can we create the charm and value of the hotel itself.

Precautions:

1. A good hotel operator must pay more attention to the local area; Only by fully understanding the local resources can we play the role of hotel operators.

2. In addition to a clear understanding of the local area, we should also be clear about the needs of urbanites. Intimate service, comfortable space and beautiful environment will be the basic conditions for hotel management. Enriching oneself and creating a better community is the direction that hotel operators must work hard.

Extended data:

For the problem of the service quality of homestays nowadays, the new industry standard also puts forward that "the exit mechanism will be implemented in the evaluation of tourist homestays, and the star rating will be cancelled in any of the following circumstances during the operation". These include: the occurrence of related violations of laws and regulations; Health, safety, fire and other liability accidents; Significant and effective complaints have occurred; Other events that have adverse social impact, such as setting up cameras privately and invading tourists' privacy, occur; Daily operation and management can't meet or meet the requirements of corresponding star standards. This requires multi-sectoral joint law enforcement.

How to realize the differentiated supervision and service of urban homestays and rural homestays needs to be explored in various places in the specific implementation process. For the supervision of homestays, we should refer to the current management of the hotel industry and consider the actual situation of a place.

People's Daily Online-How can urban homestays be good and beautiful (economic focus)