Tap water 24-hour maintenance telephone

The telephone numbers of water supply companies in each region are different. Take Nanjing as an example. The telephone number of Nanjing Water Supply Company is 96055.

96055 is Nanjing Water Group 17 Water Supervision Station and seven outlets in Jiangnan and Jiangbei, all of which have related publicity materials with repair numbers. The unified customer service hotline is 96055. Nanjing Water Group Co., Ltd. was established on March 20 1 year 13, and is mainly responsible for the production, supply, service and urban sewage treatment of tap water in the main city of this city, as well as the design, construction and supervision of water facilities.

workflow

The hotline service covers urban planning, urban housing management, illegal construction, construction quality and safety supervision, city appearance, municipal administration, urban transportation, landscaping, scenic spots, water supply, gas supply, heating and other industries and social aspects. The workflow is as follows:

1. For general information, citizens can get the services, complaints and suggestions they need from the hotline center at 123 19 by telephone, fax, internet, etc. The reception staff of the center can communicate directly with citizens according to the effective information stored in the center to solve the problem of handling calls from citizens.

2. For the information that needs to be further implemented, after the hotline center accesses the citizen-related information, according to the actual situation, after being processed by the service center, these information will be directly transmitted to the secondary network platform (including the competent department) of the relevant responsible unit and the relevant responsible unit or competent department through the hotline service network.