Q:? The front camera and rear camera of the iPhone 5s can't be opened, and the shutter button of the camera can't be pressed for help! ! !

1: Camera hardware problem.

2. System version BUG problem.

It is recommended to restore the system version to fix the BUG problem.

The operation is:

Step 1: Log in to Apple official website, download itunes software, install it and open it.

Step 2: Connect the Apple phone to the computer with a data cable.

Step 3: In the summary interface, click "Restore iphone" and follow the instructions of itunes to restore the system version.

The problem still exists after restoring the system version; Those still under warranty can make an appointment for maintenance through Apple official website.

The operation is:

1. After logging in to Apple official website, click "Technical Support".

2. Click "Provide Serial Number", enter the correct serial number of the machine, and check the warranty period/reservation.

3. After the appointment is successful, take the machine and ID card to the Apple Direct Store for maintenance within the specified date.