Traditional Culture Encyclopedia - Photography major - Is the studio afraid of calling 12315 to complain?
Is the studio afraid of calling 12315 to complain?
if there is a dispute in the process of consumption, you can dial 12315 to make a complaint, provide evidence, such as orders and invoices, give the reasons and reasons for the complaint, and provide the address and contact number of the photo studio. 12315 If it is accepted, the processing result can be given. You can report to the consumer association or to the local industrial and commercial bureau. If you are suspected of infringement, you can claim compensation for infringement damages.
ways for consumers to protect their rights:
1. After receiving the complaint, they will send a transfer order to the complained unit or competent department, and attach a complaint letter, requesting a reply within a certain period of time in accordance with relevant laws, regulations and policies;
2. For complaints with complicated contents and big disputes, Consumers Association will handle them directly or jointly with relevant departments; If identification is needed, it will be submitted to the relevant legal appraisal department for identification and a written appraisal conclusion will be issued; The expenses required for the appraisal are generally borne by the responsible party of the appraisal conclusion;
3. Important complaints involving a wide range, endangering consumers' rights and interests, or seriously damaging consumers' rights and interests for a long time will be promptly reflected to the government or relevant departments, exposed and criticized through the mass media, and investigated and dealt with in cooperation with relevant functional departments.
I hope the above contents can help you. If you have any other questions, please consult a professional lawyer.
Legal basis: Article 167 of the Civil Code of the People's Republic of China * * * If the infringement endangers the personal and property safety of others, the infringed party has the right to request the infringer to bear the tort liability of stopping the infringement, removing the obstruction and eliminating the danger.
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