Can Tanzhou Education call the police without refund?

Ms. Zhang from Fujian Province reported the complete CG course of Tanzhou's original painting on July 6, 219, and the payment methods were installment music and WeChat payment respectively. Later, it was found that there were the following problems in Tanzhou: false propaganda of Tanzhou education suggested employment, and the final quota for the activities of three-day two-head price reduction was Shantou enrollment; Induce students to borrow illegal campus loans from designated loan platforms, including some high school students and college students who have no financial ability to borrow illegal campus loans from designated loan platforms, and the loan interest is high. Ms. Zhang only finished two courses, and the rest of the course tuition fees refused to be refunded on the grounds that the course time limit expired. Nowadays, due to family difficulties and economic pressure, I am sure that I can't attend classes any more. I applied to Tanzhou for a refund of the total tuition fee of 5,946 yuan for the three courses that I haven't opened my permission, but the customer service refused to refund after the learning cycle.

according to the "Enterprise Library" of NetEconomy, "Tanzhou Education" belongs to Hunan Tanzhou Education Network Technology Co., Ltd., which is an earlier online education institution in China. The teaching content covers office software teaching, software design, agricultural breeding, web design, graphic design, three-dimensional design, illustration, network marketing, film and television processing, photography and so on.

according to the effective complaints of users in online education accepted by Dianv Bao (ranked according to the number of complaints), "Tanzhou Education" ranks 11th.

In addition, the case that Dianv Bao, a well-known online consumer dispute mediation platform in China, accepts users' rights protection shows that Tanzhou Education has the problem of refund. (cable v. Bao: "Tanzhou Education" complaint area)

Case 1 "Tanzhou Education" induced loans to pay tuition fees. The quality of the course was unsatisfactory and the refund was rejected

Ms. Zhang of Fujian Province complained that she paid a deposit of 5 for the original game painting class in Tanzhou Education on September 18, 22, and induced her to apply for a loan of 6,974 to pay tuition fees. The false propaganda was a one-on-one answer. It is said that the whole teaching process is live broadcast, but it is actually recorded and broadcast. The quality of teaching is poor. Before the sale, the contract is signed only after payment. After applying for the sale on the platform, no one responds. Repeated contact with the staff will only change the subject and kick the ball everywhere. Ms. Zhang said that before the sale, she asked if she could get a refund after buying the course, saying that she could get a refund, but after applying for a refund, she was told that she could not get a refund after buying it.

Case 2 "Tanzhou Education" ordered the course in installments and the after-sales refund was blocked

On January 2th, 22, Ms. Jia bought 5 reservations at Tmall Taobao in installments according to the guidance of teacher Tanzhou, and paid the tuition fee of 5286.64 in installments. During the period, 5 yuan was booked before the refund was made, but the other party kept dragging on. The other party had cheated Ms. Jia in the middle, and the other party kept dragging on. Ms. Jia obviously applied for a full refund, but the official always said that her authority could not be refunded, and the money would be deducted if she gave the course. Ms. Jia said that her authority was frozen and "Tanzhou Education" gave her a suspension.

from p>22 to now, The online education platforms involved in the complaint handling of "Dianv Bao" include Hi Learning Network, Datang Xiaoyu, Xuehui Network, DaDa English, 51Talk Worry-Free English, Mai Tao Parent-Child, Fluent English Speaking, Acasso Foreign Education Network, Saiyou Education, Dashu Electronic Business School, Jushi Classroom, Tanzhou Education, Hujiang Online School, Tencent Classroom, Deep Sea Education, One Ship Education, Randy Children's English, and Head One Pair. Qingbei Online School, Hexiaoxiang, Dui 'e.com, Sunflower Mom, Yunxue Education, scallop net, VipCode, EF Education, Gao Dun Education, Xuebajun 1-on-1, China Accounting Online School. Previously, we also received complaints from consumers about who to learn from, 51CTO College, Qinxue.com, Global Online School, Construction Engineering Education Network, Family Education Platform, deskmate 1 Learning Network, Youwei Education, Manqisi Education, Landing Education, Dexian Education, Youti Education, Xuefu Education, Guobai Education and Step Education.